Role Summary
Pain Territory Account Manager, Minneapolis. The role focuses on establishing and maintaining relationships with key institutional decision makers and healthcare professionals to drive sales growth for the US Pain Business Unit, supporting potential commercialization of an investigational NaV1.8 inhibitor in acute pain. The role involves leading engagement with hospitals, ambulatory surgery centers, and select priority physician offices within the territory, reporting to a Regional Field Director.
Responsibilities
- Establish meaningful relationships within key accounts across hospital systems, including medical and administrative staff, pharmacies, formulary decision makers, and KTLs
- Develop and maintain expertise on the product’s clinical attributes and patient unmet needs; educate healthcare professionals on product use
- Navigate the formulary process and deliver value content for timely inclusion on formularies, pathways, and protocols
- Understand institutional customer dynamics, stakeholder mapping, patient protocols, referral networks, access, and account drivers & barriers
- Implement and maintain strategic account plans identifying opportunities and patient-focused solutions for growth
- Drive sales performance; ensure forecasts and budgets meet or exceed territory expectations
- Collaborate with field team members and HQ to align business plans and share best practices
- Model ethics and integrity to support compliance and build trust with external stakeholders
Qualifications
- Required: Bachelor’s degree
- Required: 7+ years in biotech sales; hospital/institution product launch experience preferred
- Required: 3+ years of Account Management with ability to leverage institutional relationships
- Required: Proven ability to navigate hospital systems, engage formulary management, and influence decision makers
- Required: Experience implementing inpatient formularies, protocols, pathways, and order sets
- Required: Proficiency with IT tools to support business needs, including CRM
- Preferred: Experience launching new products
Skills
- Strategic account management
- Healthcare ecosystem navigation (hospitals, formulary processes)
- Cross-functional collaboration
- Data interpretation and product science understanding
- Compliance and ethics in field activities
Education
Additional Requirements
- Must live and work within the territory; travel to major airports may be required
- Valid driver’s license; able to travel up to 80% of the time; overnight travel 10-30% as needed
- Background checks, trainings, drug testing, and vaccinations may be required