Pain Territory Account Manager, Billings / Missoula / Bozeman, MT

Role Summary

Pain Territory Account Manager for Montana (Billings / Missoula / Bozeman). Responsible for plan execution, delivering sales performance, and product promotion in Montana. Maintain clinical knowledge of disease states and product labeling; educate referring HCPs; collaborate with internal and external stakeholders; shape and execute sales strategies; drive growth through sales strategies, HCP engagement, and cross-functional dialogue with IDNs/ACOs/large community and government accounts. Demonstrates goal-orientation, professionalism, and compliance.

Responsibilities

• Establish meaningful, professional relationships within key accounts across hospital systems (medical, administrative staff, pharmacies, formulary decision makers, and KTLs).
• Develop and maintain expertise on clinical attributes and patient unmet needs; educate healthcare professionals on product use in appropriate patients.
• Maintain clinical expertise in disease area; articulate complex scientific data into clear presentations for technical and non-technical audiences.
• Navigate formulary processes; deliver value content to ensure timely inclusion on formularies, pathways, and protocols.
• Use data reporting tools to understand trends and identify territory and customer opportunities.
• Move between non-digital and digital settings; use tools to deliver customized customer experiences.
• Understand institutional customers, account and market dynamics, stakeholder mapping, and referral/network navigation.
• Implement and maintain strategic account plans for growth across the customer landscape.
• Drive sales performance; ensure forecasts and budgets meet or exceed territory expectations.
• Collaborate with field teams and HQ to align plans, share best practices, and inform initiatives.
• Model ethics and integrity; support compliance culture and earn trust with external stakeholders.
• Utilize CRM tools effectively to track activities, maintain call plans, and report progress against goals and KPIs.
• Act as a bridge between the company and referring HCPs with conference attendance to foster relationships and inform strategic initiatives.

Qualifications

• Must live and work within the territory; may require proximity to a major airport.
• Proven ability to navigate hospital systems, engage formulary management, and gain product access.
• Experience implementing inpatient formularies, protocols, pathways, and order sets.
• Strong IT proficiency, including CRM expertise.
• Experience launching new products preferred.
• Ability to meet customer credentialing requirements (training completion, background checks, vaccinations, etc.).
• Valid driver’s license in good standing.
• Travel up to 80% by car or airplane; some after-hours work may be required; 10–30% overnight travel; up to 100% travel to assigned locations if needed.
• Ability to obtain additional credentials as required.

Education

• Bachelor’s degree
• 5+ years in biotech sales; hospital/institution product launch experience highly desired
• 3+ years of Account Management experience with established institutional relationships