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Role Summary
Operations Supervisor at Grifols in Opelika, Alabama. Oversees donor flow and plasma center operations, ensuring regulatory compliance and accurate documentation, and supports staff training and cross-functional collaboration.
Responsibilities
- Perform or oversee all plasma center tasks as needed and supervise donor flow.
- Ensure familiarity and compliance with all applicable state and federal regulations, FDA SOPs, OSHA, CLIA, cGMP, and internal procedures.
- Supervise donor selection, plasma collection, and manufacturing records to maintain production standards in accordance with regulations, FDA SOPs, OSHA, CLIA and cGMP.
- Attend required training sessions and staff meetings.
- Ensure accurate and complete documentation of required records.
- Maintain a clean and orderly facility and ensure equipment is in good working order under the guidance of the Center Manager/Assistant Manager.
- Submit timely, accurate reports as required by the Center Manager/Assistant Manager.
- Assist in the control of center donor funds as directed.
- Assist in training of new and current employees.
- Maintain active communication with other service areas to ensure documentation and quality.
- Build rapport with donors to ensure customer satisfaction and promote long-term donations.
- Report any unsafe situations or conditions to the area lead/supervisor/manager.
- May be trained to repair plasma center equipment.
- Assist the Center Manager/Assistant Manager in tasks necessary to pursue company objectives.
Qualifications
- Required: High school diploma or GED; Certification as Phlebotomist, Donor Processor, Plasma Processor, and Designated Trainer.
- Typically requires 4 years of related experience in phlebotomy, donor processing, and plasma processing with demonstrated proficiency in handling difficult situations.
Additional Requirements
- Occupational Demands: Work is performed in a plasma center with exposure to biological fluids and potential exposure to infectious organisms; PPE required; standing 4–6 hours per day and sitting 1–2 hours per day; bending and twisting of neck; frequent hand and finger movements; ability to lift up to 50 lbs; hearing and vision requirements; ability to communicate effectively; works independently and with guidance; tasks vary with changing conditions.