Operational Readiness and Optimization Manager
Caris Life Sciences
June 24, 2026
Remote friendly (Phoenix, AZ)
United States
Operations
Position Summary
The Operational Readiness and Optimization Manager is responsible for operational preparedness and continuous improvement across laboratory-facing workflows, coordinating new product launches, workflow enhancements, and system integrations while leading the Optimization team.
Job Responsibilities
- Own operational readiness for new product launches, workflow updates, custom workflow implementations, and system integrations.
- Coordinate across functional areas to ensure operational and technical preparedness.
- Create and execute readiness plans (timelines, risk assessments, mitigation strategies, go-live criteria).
- Identify/manage risks, dependencies, and constraints; drive mitigations and escalate issues.
- Lead, coach, and develop the Optimization team.
- Lead workflow analysis and continuous improvement initiatives using data-driven methods.
- Oversee SOP creation, governance, and alignment with Quality and Change Control processes.
- Deliver training tied to launches, workflow changes, and system updates.
- Evaluate and optimize operational tools and systems with IT and Operations.
- Support special projects and other duties as assigned.
Required Qualifications
- Bachelor’s degree or equivalent experience.
- Minimum 4 years in laboratory, healthcare operations, or client services.
- Demonstrated operational readiness, process improvement, and project management experience.
- Strong understanding of HIPAA and regulated healthcare environments.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
Preferred Qualifications
- Experience in clinical or molecular laboratory environments.
- Experience with system implementations (LIMS, CRM, workflow tools).
- Lean, Six Sigma, or continuous improvement certifications.
Other
- Periodic travel; occasional evenings/weekends/holidays.
- May require after-hours response to urgent issues.
Conditions of Employment
- Pre-employment background check, drug screening, (credit check for certain positions), and reference verification.
The Operational Readiness and Optimization Manager is responsible for operational preparedness and continuous improvement across laboratory-facing workflows, coordinating new product launches, workflow enhancements, and system integrations while leading the Optimization team.
Job Responsibilities
- Own operational readiness for new product launches, workflow updates, custom workflow implementations, and system integrations.
- Coordinate across functional areas to ensure operational and technical preparedness.
- Create and execute readiness plans (timelines, risk assessments, mitigation strategies, go-live criteria).
- Identify/manage risks, dependencies, and constraints; drive mitigations and escalate issues.
- Lead, coach, and develop the Optimization team.
- Lead workflow analysis and continuous improvement initiatives using data-driven methods.
- Oversee SOP creation, governance, and alignment with Quality and Change Control processes.
- Deliver training tied to launches, workflow changes, and system updates.
- Evaluate and optimize operational tools and systems with IT and Operations.
- Support special projects and other duties as assigned.
Required Qualifications
- Bachelor’s degree or equivalent experience.
- Minimum 4 years in laboratory, healthcare operations, or client services.
- Demonstrated operational readiness, process improvement, and project management experience.
- Strong understanding of HIPAA and regulated healthcare environments.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
Preferred Qualifications
- Experience in clinical or molecular laboratory environments.
- Experience with system implementations (LIMS, CRM, workflow tools).
- Lean, Six Sigma, or continuous improvement certifications.
Other
- Periodic travel; occasional evenings/weekends/holidays.
- May require after-hours response to urgent issues.
Conditions of Employment
- Pre-employment background check, drug screening, (credit check for certain positions), and reference verification.