Operation Associate/Sr. Operations Associate

Role Summary

The Sr. Operations Associate (OA) will report to an Associate Director in Device Packaging or Assembly operations. The OA will be responsible for providing leadership within the area’s process team, managing projects and process improvements, acting as a liaison between operations and multiple functional groups to support event management, change controls, etc. The OA will also assist the operations team in the day-to-day management of the production floor and lead investigations and drive implementation of actions associated with deviations.

Responsibilities

• Safety - Ensures that all work unit members are knowledgeable and compliant regarding safety procedures, policies, permits and practices. Initiates and leads accident, near miss reviews and incident notifications. Ensures proper housekeeping procedures are maintained. Drives safety culture to interdependence.
• Quality – Responsible for operations and meeting the quality standards as defined by cGMPs, the Global Quality Standards, local procedures and manufacturing tickets. Investigates and drives deviation events to approval.
• Maintaining Operations – The leader is responsible for meeting the daily schedule/monthly production plan and keeping department leadership informed of issues. Coordination with maintenance, engineering, automation, validation and technical services on projects is critical to success.
• Operational Excellence – A commitment to continuous improvement through data collection, evaluation, and prompt and effective implementation by the operations personnel and the process team is expected. The leader is expected to learn and utilize the Lilly provided tools associated with Six Sigma, C4I, OSSCE and CAPA to achieve continuous improvement. Manages operational improvement projects as directed by the Process Team or Manager.
• Other – Engage with plant/department improvement efforts through involvement in teams as directed by the Manager. Assist manager with business planning.

Qualifications

• Required: Minimum of 2 years of experience in Process Engineering or Operations
• Required: Ability to effectively communicate both written and verbally multi-level within the organization
• Required: Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals
• Preferred: Ability to provide coaching and feedback
• Preferred: Ability to prioritize, set objectives and meet targets
• Preferred: Ability to provide high-level customer service
• Preferred: Ability to learn/understand and use systems necessary for the operation
• Preferred: Ability to work without close supervision
• Preferred: Previous experience in directly leading personnel
• Preferred: Previous manufacturing experience
• Preferred: Knowledgeable of Device Assembly and Packaging Operations

Education

• Bachelor’s Degree in Engineering, Organizational Leadership, or Equivalent Technical Degree (or equivalent work experience)

Additional Requirements

• Position supports shift operations and is expected to be flexible in maintaining availability for support in decision making and issue resolution as necessary to operate the 24/7 facility.