Neuroscience Territory Account Specialist - New Orleans
Novartis
Key Responsibilities:
- Navigate and resolve challenges within accounts to provide effective, tailored solutions.
- Build a strategic territory plan by aligning priorities and using insights to drive product demand and improve patient outcomes.
- Partner with territory, field, and home-office teams to address customer needs and deliver access support.
- Apply market, competitive, and cross-functional knowledge to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights, support pull-through efforts, and engage customers virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions.
- Deliver real-time access support and partner with Patient Specialty Services (PSS) for seamless customer experience.
- Use digital tools and omni-channel strategies to personalize outreach across virtual and face-to-face settings.
Essential Requirements:
- Bachelorβs degree required.
- 5 years within last 5 years of experience in pharmaceutical/biotech/healthcare or similarly structured industries with large geographically dispersed sales teams (associate level: limited prior sales experience encouraged).
- Proven high-performance track record selling to large accounts.
- Analytical, ethical self-starter who can apply relevant information to solve problems for key customers.
- Reside within territory or within 50 miles of territory border; travel 60β80%; drive and/or fly within territory; valid driverβs license.
Desirable Requirements:
- Experience across therapeutic groups/disease states, account management strategy, and new product launches.
- Knowledge of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.
Leveling Guidelines (as applicable):
- Associate: 4+ years military leadership or limited prior sales experience.
- Territory: 2+ years complex sales in relevant industries.
- Senior: 5+ years relevant complex sales experience.
- Executive: 10+ years relevant complex sales experience.
Benefits/Compensation (as stated):
- Performance-based cash incentive; potential eligibility for annual equity awards (level-dependent).
- US-based eligible employees: health/life/disability, 401(k) with match, additional benefits; time off (vacation, personal days, holidays, other leaves).
Application/Training Instructions:
- Field roles with dedicated training period require completion of initial training including home study (β€8 hours/day, β€40 hours/week).