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Neuroscience Territory Account Specialist - Detroit South

Novartis
14 days ago
On-site
Ann Arbor, MI
Sales
Key Responsibilities:
- Navigate and resolve account challenges with effective, tailored solutions.
- Build a strategic territory plan aligned to shared priorities to drive product demand and improve patient outcomes.
- Partner with territory, field, and home-office teams to deliver access support.
- Use knowledge of the market, competitors, and cross-functional dynamics to anticipate opportunities and respond with agility.
- Use territory data and market trends to uncover local insights and lead customer engagements virtually or in person.
- Facilitate planning sessions with key stakeholders to solve complex challenges across functions.
- Provide real-time access support and work closely with Patient Specialty Services (PSS).
- Use digital tools and omni-channel strategies to personalize outreach (virtual and face-to-face).

Essential Requirements:
- Bachelor’s degree required.
- Experience in pharmaceutical/biotech/healthcare (or similarly structured complex sales) with large, geographically dispersed sales teams within the last 5 years; Associate level: limited prior sales experience encouraged.
- Proven record of consistent high performance selling to large accounts/key customers.
- Self-starter with analytic/problem-solving ability; ethical leadership and compliance.
- Reside in territory or within 50 miles of territory border; travel 60–80%; valid driver’s license.

Desirable Requirements:
- Experience across therapeutic groups/disease states, account management, and new product launches.
- Understanding of patient services, market access, buy & bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs.

Application/Training:
- For field roles with dedicated training: complete initial training/home study (≀8 hours/day; ≀40 hours/week).

Compensation/Benefits (US-based eligible employees):
- Performance cash incentive; possible eligibility for annual equity awards.
- Health/life/disability benefits, 401(k) match, and time off (vacation, personal days, holidays, other leaves).