Neuroscience Executive Director, Sales – West

Role Summary

This is a field-based and remote opportunity supporting a team in an assigned region. The Executive Director, Sales will be a strategic and innovative leader responsible for motivating and guiding an agile field force, focusing on problem-solving and enhancing customer experience to boost sales performance. You will oversee the development, coordination, and execution of national and regional commercial customer engagement strategies to support disease area strategies by understanding the needs of key regional accounts and the local healthcare ecosystem to create a seamless experience for accounts. You will drive the sales performance and profitability of the therapeutic area portfolio brands within the region, execute new product launches, craft overall business strategies for the area’s sales organization, and develop a dedicated team.

Responsibilities

• Inspire and support a nationwide team of Customer Engagement professionals including Regional Directors, Area Business Leaders, and Territory Account Specialists, to elevate customer experience and drive business strategies that meet or exceed sales goals within the therapeutic area.
• Serve as a strategic leader and role model, bringing emotional maturity, creativity, and integrity to decision-making while fostering a collaborative, inclusive environment that inspires others.
• Partner with cross-functional colleagues to shape a thoughtful product strategy reflecting national and local market needs, ensuring a seamless and impactful customer journey.
• Lead the development and execution of key initiatives across the therapeutic area, collaborating across departments and championing change management efforts that align with Customer Engagement and broader US enterprise priorities.
• Collaborate with matrix partners and senior leaders in Marketing, Patient Services, and Market Access to understand customer needs and team dynamics, translating insights into promotional strategies that boost performance.
• Build and nurture a high-performing, diverse Customer Experience team with inclusive hiring, succession planning, and professional development; promote a patient-centered culture rooted in company values, empowering leaders to strengthen coaching capabilities.
• Allocate resources strategically to meet regional sales targets, maximize ROI, and respond to opportunities and risks; guide resource planning during budgeting to support regional strategies.
• Maintain meaningful customer relationships by gathering insights and sharing them across teams, helping shape products and services that meet customer needs.
• Ensure a strong grasp of payer landscape and reimbursement processes to inform strategic decisions and support access solutions that meet customer and business needs.
• Tailor and implement marketing strategies locally, developing business plans reflecting collaboration with partners and cross-functional teams.

Qualifications

• Required: Bachelor’s degree from a 4-year college or university.
• Required: 10+ years of experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; experience in other complex sales environments is acceptable if field leadership and customer engagement are central to success.
• Required: Proven ability to drive sales performance, lead cross-functional teams, and execute strategy across complex, multi-regional environments; foster inclusive, high-performing teams.
• Required: Experience managing large field teams (100-300 people) as a second-line leader, with change navigation and growth support.
• Required: Cross-functional experience in market access, reimbursement, and account management, with strong understanding of payer systems, buy-and-bill models, and specialty pharmacy; ability to lead strategic initiatives and manage budgets collaboratively.
• Required: Strong operational capabilities and business acumen, including preparing field teams for new product launches and aligning national and local go-to-market strategies.
• Required: Understanding of national and local market access dynamics; ability to collaborate across teams and external partners to co-create tailored solutions.
• Required: Candidate must reside within the region or a reasonable commuting distance to a metropolitan airport; travel 60-80% across a broad geography; valid driver’s license.

Desirable Qualifications

• MBA or advanced degree.

Education

• Bachelor’s degree required (listed under Required).