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Neuroscience Account Manager (Psychiatry) - Charlotte, NC

Vanda Pharmaceuticals
On-site
Charlotte, NC
Sales

Role Summary

Neuroscience Account Manager (Psychiatry) in Charlotte, NC, focused on promoting differentiated products to high-value customers within the assigned territory. The role reports to the Neuroscience District Sales Manager and aims to exceed established goals by delivering real value through clinical knowledge, strategic collaboration, and effective field execution. Responsible for driving product access, delivering territory plans, and maintaining compliance with all laws, regulations, and company policies.

Responsibilities

  • Execute and promote products in alignment to sales strategy in the assigned territory.
  • Collaborate with the District Sales Manager on day-to-day sales and strategy direction related to product promotion activities.
  • Analyze local market, develop, execute, and monitor performance to maximize appropriate product use in the territory.
  • Maintain up-to-date knowledge of product, disease, competitive landscape, and market reimbursement.
  • Determine and monitor optimal resource allocation (budgets, time, etc.) within the territory.
  • Communicate effectively using advanced selling and negotiation skills to identified target audiences.
  • Identify, build, and leverage advocacy channels.
  • Secure product access and reimbursement within institutional systems as needed.
  • Manage travel and promotional budget.
  • Fulfill monitoring and reporting requirements, including expenses and call reporting using approved systems.
  • Maintain full compliance with laws, regulations, and company policies.
  • Meet reasonable industry-standard credentialing requirements of healthcare providers and facilities.
  • Perform additional ad-hoc projects as needed.

Qualifications

  • Bachelor’s degree (BS/BA) with GPA > 3.0.
  • Minimum 3 years of pharmaceutical sales experience preferred.
  • Candidates not meeting experience requirements may be considered for an “Associate” role.
  • Atypical antipsychotic experience and/or orphan drug experience preferred.
  • Preferred specialty experience in psychiatry, bipolar, depression, CNS or pain management.
  • Reimbursement experience preferred.
  • Existing relationships with psychiatrists and/or Community Mental Health Centers in the territory preferred.
  • Valid driver’s license and clean driving history.
  • Self-starter with goal- and results-driven mindset; proven track record of above-average results.
  • Fortitude to sell and compete with a hunter mentality.
  • Strong relationships and knowledge of the territory preferred.
  • Ability to travel (may include overnights).
  • Over-territory travel to HQs, training, and meetings may be required.
  • Work hours may include meetings outside normal hours.
  • Must reside within the territory geography.

Skills

  • Goal- and results-driven with a proven track record of above-average results.
  • Clinical acumen, patient-centric approach, and strong communication (interpersonal, verbal, written).
  • Ability to navigate complex markets and organizations.
  • Strong work ethic and organizational skills.
  • Dynamic, high-impact presenter with effective selling skills.
  • Ability to manage multiple priorities independently and make sound decisions.
  • Adaptability to read situations quickly and address roadblocks.
  • Customer-focused, self-motivated, and computer proficient.
  • Valid driver’s license and acceptable driving record; able to operate a vehicle for local, regional, and occasional overnight travel.
  • Physical ability to lift and/or move items up to 15 pounds (as required).

Education

  • Bachelor’s degree (BS/BA) with GPA > 3.0

Additional Requirements

  • Travel may be required (including overnights).
  • May involve lifting up to 15 pounds.
  • Ability to perform essential functions with reasonable accommodations as needed.
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