National Field Reimbursement Manager

Role Summary

This role is ever changing and driven by the innovation and creativity of the person accepting the position. Must have the ability to work with a wide range of individuals and flex quickly depending on the situation. Will need to develop relationships and master the landscape of each unique territory efficiently to provide support. The candidate should have a willingness to try new things and adjust course if needed to meet the needs of the team and organization.

Responsibilities

• Cover open territories throughout the nation and partner with the Associate Director and FRM to set up a plan for territory coverage. Collaborate with local Regional Account Executive, District Managers, and Sales Representatives to ensure streamlined managed care and provider support.
• Partner with Market Access Colleagues to increase communication between the teams. Act as a liaison for information between the FRM and Market Access Team and relay important information on national calls. Gather insights from the FRM’s and have regular meetings with Market Access to review.
• Develop a communication strategy to provide education and support to the broader FRM team through virtual national meetings, direct training, and senior manager team calls. Manage the schedule, content, and logistics of virtual national meetings and adjust depending on the needs of the team.
• Work directly with training to onboard new hires and develop training schedule and content. Ensure the employee has access to all devices and systems needed for the role. Troubleshoot any issues in a timely manner.
• Stay up to date on changes affecting the organization and ensure consistent communication between cross-functional colleagues and implement strategies based on analytics received from senior leadership. Collaborate with Senior Managers, National Business Manager, Market Access, Program Strategy, and Training to communicate and provide information to the team and organization.
• Use creativity and innovation to develop proposals based on the business requirements of the organization and the needs of the FRM team. Discuss proposal ideas with the National Business Manager and create a plan based on ideas and information gathered through the meeting. Present finalized proposal to Directors for review.

Qualifications

• Bachelor’s degree required
• 5+ years of field experience in pharmaceutical industry as an Account Executive or Field Access Specialist with knowledge of the medical buy-and-bill process
• Creative and innovative in ambiguous situations
• Outstanding communication and interpersonal abilities
• Excellent organization and leadership skills
• Ability to thrive in a collaborative work environment
• Passion for learning new skills and ability to problem solve
• Influence without authority
• Adapt to new environments quickly with minimal information

Education

• Bachelor’s degree