Medical Screener - Reception Technician (Customer Service)

Role: Donor registration and screening technician at a plasma collection center, responsible for verifying donor eligibility and facilitating the donation process. Core responsibilities include conducting health history assessments, performing health screenings (blood pressure, pulse, temperature, finger stick tests), educating donors about plasma products and center policies, recording data accurately, and monitoring donor well-being during and after donation. The role may involve registering or transferring donors, answering phone inquiries, and maintaining a safe, clean environment in compliance with health, safety, and environmental standards. Qualifications: High school diploma or equivalent; minimum of three months experience in customer service or a medical-related environment; basic math skills. Skills include strong communication, attention to detail, manual dexterity, and ability to follow SOPs. Preferred: Bilingual abilities, cross-training in other center roles. High-value specifics: Focus on plasma pheresis, adherence to HSE and OSHA policies, exposure to blood-borne pathogens, and working in a fast-paced setting. Work setup: In-person with potential overtime, extended hours, and occasional lifting up to 25 pounds; environment involves clinical safety protocols and PPE usage.