Medical Screener - Reception Technician (Customer Service)

Role: Donor Services Associate at a plasma collection center, responsible for donor registration, screening, and education on plasma donation. Main objectives include ensuring donor suitability, adherence to SOPs, and maintaining a safe, efficient environment. Responsibilities encompass performing health screenings (blood pressure, pulse, temperature, finger stick), guiding donors through procedures, recording data accurately, and addressing donor inquiries. The role involves monitoring for reactions, maintaining compliance with health and safety policies, and supporting hyperimmune program activities if applicable. Qualifications: High school diploma or equivalent; minimum three months experience in clerical/customer service roles, ideally within medical or health settings; basic math skills. Preferred skills include bilingual capabilities and cross-training flexibility. High-value specifics: position supports plasma pheresis operations focusing on donor screening and education, with potential involvement in hyperimmune programs. Experience in healthcare or blood donation environments and knowledge of SOPs and safety protocols are advantageous. Work setup details or travel expectations are not specified.