Medical Screener - Reception Technician (Customer Service)

Role: Donor Center Associate responsible for donor screening, registration, and education at a plasma collection center. Objectives include ensuring donor suitability per SOPs, conducting health assessments, and providing information on plasma-derived therapeutic products. Responsibilities encompass verifying eligibility, performing health screenings (blood pressure, pulse, temperature, finger stick), maintaining accurate electronic records, and ensuring safety and confidentiality. The role may involve registering and transferring donors, answering phone inquiries, and supporting hyper immune program procedures if applicable. The associate also maintains a clean work environment, ensures supplies are stocked, and promotes safety and compliance with health regulations. Required qualifications: High school diploma or equivalent; at least 3 months of experience in clerical, customer service, or healthcare settings; basic math skills. Preferred skills include bilingual abilities and cross-training in other center functions. The position emphasizes compliance with HSE and OSHA standards, confidentiality, and customer service in a healthcare environment. No specific therapeutic areas, development stages, or advanced biopharma technical platforms are indicated, as the role is operational and donor-focused.