Medical Screener - Reception Technician (Customer Service)

Role: Donor Center Associate responsible for donor registration, health screening, and blood/plasma donation procedures at a plasma collection center. Objectives: ensure donor suitability, deliver excellent donor experience, and maintain operational safety and compliance. Responsibilities: greet donors, perform screening assessments including medical history, vital signs, finger sticks for hematocrit and protein levels; educate donors about plasma products and procedures; document donor information accurately; monitor donor well-being during donation; maintain a clean environment and ensure supply availability; follow safety and confidentiality policies; may assist with donor registration and transfer, answer calls, and support hyper immune program needs. Requirements: High school diploma or equivalent; minimum 3 months experience in clerical, customer service, or healthcare-related roles; basic math skills; ability to perform screening procedures. Preferred qualifications: bilingual skills, cross-training experience. High-value specifics: roles involve health screening and donor education in a plasma donation setting, supporting hyper immune programs if applicable. Work setup and travel details are not specified.