Medical Information Manager, Innovative Medicines

Role Summary

Medical Information Manager, Innovative Medicines. Manage medical information and communication for assigned Teva products, providing oversight for prompt, accurate, scientifically balanced responses to unsolicited medically-related inquiries from internal and external customers. Collaborate with North America Medical Affairs and internal departments to support development, implementation, maintenance, and enhancement of medically-related activities for branded products.

Responsibilities

• Develop and maintain a library of standard medical response documents (FAQs) for response to medical and product-related inquiries from healthcare professionals and consumers
• Conduct medical/scientific review of materials used in promotion of Teva’s branded products and sales training materials, ensuring compliance with FDA regulations and high ethical standards
• Provide direction to external Contact Center staff on handling unsolicited requests and provide FAQs and unique responses
• Mentor and resource to other medical information staff and external Medical Information Contact Center specialists
• Respond verbally to inquiries from healthcare professionals and consumers as necessary
• Review Contact Center cases and identify training needs related to product knowledge and disease state information
• Assist management with quality control activities and monitoring of external Contact Center calls to ensure accuracy and compliance
• Provide Medical/Scientific review of activities submitted through the Teva Healthcare Interactions Portal (HIP) involving payments to external healthcare professionals
• Serve as primary point of contact for medical review of materials used in external communications (press releases, announcements), coordinating review with leadership
• Assist with medical review of formulary dossiers and manage their distribution through the external Contact Center
• Assist with development, review, and maintenance of product and disease-related slide kits with Medical Affairs personnel
• Provide medical support for Marketing and Sales Training departments, including development of promotional and/or sales training materials
• Provide medical information support at medical/scientific conferences
• Provide strategic input and support to NAMA Medical Team(s) and Medical Affairs Operating Plans for assigned products
• Assist with review of product labeling and/or monographs for inclusion in compendia
• Prepare and participate in medical and scientific presentations for internal or external purposes
• Assist in overall development and management of the department; demonstrate independence and initiative to implement solutions

Qualifications

• Education Required: R.Ph. or R.N. with 5+ years in medical information or related area involving writing, communication and scientific skills; M.S., Pharm.D., or Ph.D. with 3+ years in medical information or related area
• Experience Required: 3–5 years in medical information or related area involving writing, communication and scientific skills
• Proficiency with MS Office; strong attention to detail and documentation
• Scientific expertise in assigned therapeutic areas; excellent interpersonal, written, and verbal communication skills
• Strong working knowledge of FDA CFR and guidance documents
• Experience with review of promotional materials preferred; experience with labeling and managed care organizations a plus

Skills

• Medical review of educational, promotional, and scientific materials
• Medical/scientific writing and communication
• Project management and cross-functional collaboration
• Ability to mentor and train staff
• Effective interaction with legal/regulatory teams and external stakeholders

Education

• R.Ph. or R.N. required; advanced degree (M.S., Pharm.D., Ph.D.) preferred

Additional Requirements

• Travel: Approximately 20%
• Licenses/Certifications: Not specified beyond professional degrees listed