Role Summary
Develop, maintain, and monitor activity-specific KPIs to evaluate key Medical Affairs activities, measure impact, and provide data-driven transparency on resource allocation.
Responsibilities
- Support KPI and analysis definition
- Collaborate with Medical Impact and Outcomes team lead to ensure KPIs can be efficiently computed
- Support Medical Impact and Outcomes team lead for analyses strategic planning and insights communication
- Planning and conduct analytics
- Develop and calculate metrics to evaluate Medical Affairs activities, impact, and resource allocation
- Analyze KPIs and data points to identify trends, patterns, and insights that can drive business outcomes
- Develop cascade of performance metrics that link assessment of individual and Category / Affiliate performance to overall Medical goals
- Support development of systems to monitor metrics and proactively identify underperformance or changes in particular areas of Medical Affairs activity
- Source and pull data from various systems and databases to populate the dashboards with accurate and up-to-date information
- Maintain tools and models according to best practices
- Data management
- Gather, prepares, and maintains datasets required to perform analytics
- Oversee data systems holding in close collaboration with data mgmt. lead and ensure appropriate collection, storage, and processing of data within team
- Collaborate with Medical Affairs teams to support the efficient and timely reporting of data in appropriate formats and escalate roadblocks with leadership as necessary
- Collaborate with broader stakeholders
- Collaborate with UI experts to ensure data analyses can be easily visualized in dashboard(s)
- Regularly collect user feedback to update existing metrics and improve future analyses
- Provide ongoing support to resolve technical or data-related issues and answer questions from stakeholders
Qualifications
- Required: Advanced degree in life sciences, data analytics or similar
- Required: Bachelors degree with 6+ years experience or Masters/MBA with 5+ years experience
- Required: Demonstrated effectiveness working in cross-functional business environment
- Required: Proven leadership skills in managing people and projects both directly and via a matrixed or indirect leadership
- Required: Strong interpersonal skills to quickly build rapport and credibility with leaders and external stakeholders
- Required: Ability to partner cross culturally/regionally
- Required: Effective talent management
- Required: Effective English verbal and written communication across diverse settings (scientific/technical, regulatory, etc.)
- Required: In-depth understanding of pharmaceutical medicine including clinical trial design, GCP, regulatory and promotional rules/guidance, and compliance
- Required: Ability to influence, develop, coach others, and lead cross-functional work to achieve meaningful outcomes
Skills
- Anticipates Customer and Market Needs – knowledge of industry trends and ability to build trusted relationships
- Acts Decisively – timely, financially aware decision-making with urgency
- Builds Change-Agile Organizations – leading teams through change
- Designs and leads flexible and adaptive teams
- Strategic and Innovative Thinking – developing creative approaches to business models and strategies
- Grows Leaders – coaches and develops talent, builds leadership bench strength
- Role model of company values and behaviors
- Demonstrates ability to drive transformational change, lead diverse stakeholders, and apply technology to life sciences
Education
- Advanced degree in life sciences, data analytics or related field
- MBA or related degrees (preferred)
Additional Requirements
- Travel as required, up to 40% of role