Manager, Sales Training - ITCI

Role Summary

Manager, Sales Training will design and deliver in-person and virtual training that inspires the sales force to apply new sales behaviors and increase effectiveness in their work. This role provides training and support to ensure the sales force can execute effectively within a compliant environment.

Responsibilities

• Apply adult learning principles and a story-based approach to training initiatives, including the creation, implementation, and evaluation of training programs.
• Launch readiness and launch pull-through initiatives.
• Develop a competitive selling curriculum that can be leveraged for both new hires and ongoing development of the existing sales team.
• Share in the responsibilities of POA workshop development, new hire training, selling skill curriculums, and other training responsibilities.
• Deliver both in-person and virtual training in a way that inspires participants to apply the principles discussed.
• Design engaging and effective training materials, including presentations, manuals, e-learning modules, and assessments.
• Lead and manage the full lifecycle of assigned training projects including planning, resource allocation, execution, and delivery.
• Develop and maintain project timelines, and communication plans to ensure meeting delivery deadlines and collaborate with marketing, medical, regulatory, and leadership to ensure alignment across departments.
• Manage Learning Management System content from a training perspective for both new hires and existing representatives.
• Assist in the implementation of training needs assessments and the identification of training initiatives to address any gaps or opportunities.
• Create, implement, and facilitate training tailored to the principles of compliance for all sales forces; review and update all compliance training as needed.
• Collaborate with the compliance and market access teams to identify future training needs and develop proactive plans to address these needs.

Qualifications

• Pharmaceutical Sales Representative experience required. Experience in 1st line Management a plus. Neuroscience experience strongly preferred.
• Minimum 3+ years of sales training experience.
• A proven track record of experience/knowledge with one or more of the following is preferred: Launch readiness and launch pull-through; Competitive Selling; Market Access training for a field sales team.
• Experience in Sales Training or adult learning/education with corresponding certifications is a plus.
• Pharmaceutical Commercial Operations or equivalent experience preferred.
• Minimum of 3 years working in a home office environment or equivalent experience is preferred.
• The role requires strong collaboration skills to work with key stakeholders in developing ongoing training programs.
• Strong organizational and planning skills are necessary to effectively execute the responsibilities of this position.
• Effective presentation and facilitation skills including excellent verbal and written communication skills.
• Required technical abilities in use of various software/hardware platforms necessary to execute new hire training.

Skills

• Strong collaboration skills to work with cross-functional teams and stakeholders.
• Excellent organizational and planning abilities.
• Effective presentation and facilitation skills; excellent verbal and written communication.
• Proficiency with Learning Management Systems and other training technologies; ability to design and develop training materials and assessments.
• Technical proficiency with software/hardware platforms used to deliver and manage training.

Education

• Bachelor’s degree required; concentration in business, education, or science preferred.