Manager, National Field Training - Immunology Account Executives

Role Summary

The National Training Manager (NTM) supports the Immunology Account Executive organization in the design and delivery of training solutions to a field sales organization. An NTM ensures both Training & Development and Brand Strategy are represented in all training programs and solutions. This role requires building relationships with key stakeholders at various levels and applying training fundamentals to enhance participants’ performance learning.

Responsibilities

• Designs, develops, and delivers compliant learning solutions that increases effectiveness and credibility of participants.
• Builds trust and credibility with key stakeholders through regular interaction, evidenced by feedback and proven working partnerships.
• Leverages existing Learning & Development core platforms and content within the specific Franchise/Brand training products to limit duplicative efforts.
• Demonstrates direct and open communication to key stakeholders resulting in positive relationships and mutual alignment.
• Provides candid and specific verbal & written feedback to training participants resulting in their awareness of strengths and weaknesses including a plan for improved performance.
• Provides coaching and feedback to National Field Trainers (NFT) across the organization to help them to be the best NFT they can be.
• Recognizes the skill level of training participants and adjusts coaching and training techniques to meet the needs of individuals.
• Develops Guest Trainers and/or Rotational Trainers by providing them a meaningful role in the class, one-to-one coaching including performance feedback.
• Demonstrates and applies knowledge of all stakeholder businesses, strategies and priorities and integrates training activities into brand team business plans.
• Leads cross-functional initiatives and may be responsible for additional special projects within training organization.
• Recognized as a product and disease-state expert as well as an expert in non-therapeutic areas such as customer and business skills.
• Assists with the on-boarding, development, and mentorship of other NFTs and “leads through teamwork” cultivating and maintaining positive peer-to-peer relationships.
• Executes with little guidance and/or direction from senior leadership.

Qualifications

• Bachelor’s degree
• 5+ years of field sales experience in pharmaceutical industry as an Account Executive or District Manager or 2+ years sales training experience
• Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP)
• Prior experience leading projects with regional or national impact
• High performing sales track record and strong understanding of what drives success in a commercial organization

Key Stakeholders

• CA&O leadership, Franchise/Brand Sales leadership, Franchise/Brand Marketing leadership