The National Training Manager (NTM) supports a Brand or Franchise organization in the design and delivery of training solutions to a field sales organization. The NTM ensures Training & Development and Brand Strategy are represented in training programs and solutions.
Responsibilities:
- Design, develop, and deliver compliant learning solutions that increase effectiveness and credibility.
- Build trust and credibility with key stakeholders through regular interaction and feedback.
- Leverage existing Learning & Development platforms and content within specific franchise/brand training products to limit duplication.
- Provide direct, open communication to stakeholders to ensure alignment.
- Provide candid, specific verbal and written feedback to participants, including strengths, weaknesses, and an improvement plan.
- Coach and provide feedback to National Field Trainers (NFTs).
- Adjust coaching and training techniques based on participant skill levels.
- Develop Guest Trainers and/or Rotational Trainers with meaningful class roles and one-to-one coaching.
- Apply knowledge of stakeholder businesses, strategies, and priorities; integrate training into brand team business plans.
- Lead cross-functional initiatives and special projects within the training organization.
- Serve as an expert in product/disease-state and non-therapeutic areas (e.g., customer and business skills).
- Assist with onboarding, development, and mentorship of other NFTs; lead through teamwork.
- Execute with little guidance from senior leadership.
Qualifications:
- Bachelorβs degree.
- 5+ years field sales experience in the pharmaceutical industry (Account Executive or District Manager) or 2+ years sales training experience.
- Knowledge of applicable regulations/standards affecting Pharmaceutical Products (e.g., CFR 210/211, cGMP).
- Prior experience leading projects with regional or national impact.
- High-performing sales track record and strong understanding of success in a commercial organization.