Manager - IT Applications Lab Systems

Responsibilities:
- Lead and develop the Lab Systems team, overseeing system administration and enhancements for benchtop and instrument software (Endoscan V, SoftMax Pro, DataPro2) across the Rensselaer site
- Supervise performance management and people development; coach and mentor direct reports
- Coordinate requirements gathering, system design priorities, and implementation timelines across lab departments
- Develop/revise methods, record keeping, policies, and procedures to comply with regulatory requirements
- Partner with QA to maintain validated QC computers and software; implement change control and support validation using SDLC
- Investigate and resolve software and IT hardware issues with QC instrumentation; support regulatory and internal audits
- Partner with business teams and IT leadership; help develop strategy, manage operational budgets, and support long-term Lab Systems planning
- Apply knowledge of cGMP, GAMP, 21 CFR Part 11, Annex 11, and ALCOA+ / data integrity principles
- Preferred: ITIL certification and project management training
- Advantageous: knowledge of helpdesk ticketing systems (e.g., ServiceNow) and Regulatory Asset Manager systems

Qualifications:
- Bachelor’s degree in Information Technology, Science, Engineering, Computer Science, or related field
- Associate Manager: 6+ years relevant experience with 2+ years managing teams
- Manager: 7+ years relevant experience with 3+ years managing teams
- May consider experience in lieu of education (level based on qualifications)

Application Instructions:
- Apply now.

Salary Range (annually): $92,200.00 - $176,000.00