Manager, Global Quality Investigations
Viatris
June 27, 2026
Remote friendly (United States)
United States
Operations
Manager, Global Quality Investigations
Responsibilities:
- Perform real-time review of investigations/post-market complaints to assess robustness and ensure appropriate corrective/preventive actions based on root cause and impact.
- Review and participate in investigations for critical quality events/escalations; provide guidance for continuous compliance and quality improvement.
- Review and participate in investigations for supplier non-compliance/escalations; provide guidance for continuous compliance and quality improvement.
- Provide timely reporting of analyzed data through governance and escalate critical findings to global/regional quality management.
- Assess Global SOPs/Policies with site SOPs and communicate enhancement opportunities.
- Prepare and present monthly metrics summaries for investigation review attributes.
- Routinely interact with stakeholders at site, regional, and global levels.
- Stay current on industry standards and interpretations of key regulations; apply learnings to review process enhancements.
- Monitor and respond to key performance indicators from investigational metrics across assigned regions/sites to mitigate business risk.
- Travel: 10%–20% domestic/international as necessary.
Qualifications:
- Bachelor’s degree (or equivalent) and 4–7 years of experience (combination of experience/education considered).
- Knowledge of applicable regulatory agencies; basic pharma lab testing and manufacturing knowledge preferred; expert-level knowledge of quality investigations and related practices/policies/procedures.
- Leadership, communication, and independent judgment; proficiency with Microsoft Office.
- Ability to read/interpet complex technical documents; write comprehensive reports and correspondence; present to groups.
- Ability to perform computations; interpret graphical data (pharmaceutical calculations preferred).
- Ability to solve moderately complex problems and follow prescribed procedures.
- English proficiency required.
Compensation:
- Salary range: $78,000–$152,000 USD.
Responsibilities:
- Perform real-time review of investigations/post-market complaints to assess robustness and ensure appropriate corrective/preventive actions based on root cause and impact.
- Review and participate in investigations for critical quality events/escalations; provide guidance for continuous compliance and quality improvement.
- Review and participate in investigations for supplier non-compliance/escalations; provide guidance for continuous compliance and quality improvement.
- Provide timely reporting of analyzed data through governance and escalate critical findings to global/regional quality management.
- Assess Global SOPs/Policies with site SOPs and communicate enhancement opportunities.
- Prepare and present monthly metrics summaries for investigation review attributes.
- Routinely interact with stakeholders at site, regional, and global levels.
- Stay current on industry standards and interpretations of key regulations; apply learnings to review process enhancements.
- Monitor and respond to key performance indicators from investigational metrics across assigned regions/sites to mitigate business risk.
- Travel: 10%–20% domestic/international as necessary.
Qualifications:
- Bachelor’s degree (or equivalent) and 4–7 years of experience (combination of experience/education considered).
- Knowledge of applicable regulatory agencies; basic pharma lab testing and manufacturing knowledge preferred; expert-level knowledge of quality investigations and related practices/policies/procedures.
- Leadership, communication, and independent judgment; proficiency with Microsoft Office.
- Ability to read/interpet complex technical documents; write comprehensive reports and correspondence; present to groups.
- Ability to perform computations; interpret graphical data (pharmaceutical calculations preferred).
- Ability to solve moderately complex problems and follow prescribed procedures.
- English proficiency required.
Compensation:
- Salary range: $78,000–$152,000 USD.