Manager, Global Medical Information

Role Summary

Responsible for providing accurate, timely, and unbiased medical information (MI) for the assigned therapeutic area(s). This includes establishing, maintaining, and utilizing product and disease-state subject matter expertise to respond to unsolicited inquiries from healthcare professionals and consumers, requests submitted by in-field Medical and Commercial teams, and MI inquiries escalated from affiliates and MI Call Center staff, and managing the development, approval, and maintenance of global and region-specific medical/technical content used for product inquiries from internal and external customers.

Responsibilities

• Provides timely and accurate development of core content, summarizes literature and clinical guidelines, and assists in the development/approval of Data on File in accordance with established policies and practice standards. Ensures content conveys a clear and appropriate medical message. Provides review and approval of medical content, including complex and sensitive information. Ensures compliance with regulatory and corporate requirements.
• Represents AbbVie MI at global and key scientific conferences, as required.
• Able to evaluate data, and maintain an in-depth understanding of product knowledge, associated disease states, treatment guidelines, labeling, and relevant internal data for assigned therapeutic area.
• May serve as an active member on cross-functional teams (e.g., Global and/or Area/Local Medical Affairs teams), representing the Medical Information function for products with limited complexity and/or multiple indications. May receive direction from more senior members of medical information.
• May partner with internal colleagues (Hub management, Global/Regional TA Leads, Area/Regional medical, Affiliate MI teams) to ensure creation of relevant core content to meet customer needs.
• Assists in providing solutions to deliver medical information to customers in unique and innovative ways (e.g., SMS, video, podcast). Commercially aware of the needs of internal and external customers.
• Works with cross-functional colleagues to assist in the development of the Medical Value proposition for AbbVie reimbursement communications, including the AMCP dossiers. Creates and reviews dossier content as necessary.
• Critically evaluates literature, interprets complex data, and adapts delivery of information to a variety of audiences.
• Identify global medical information insights based on MI inquiries and partner with cross-functional colleagues to identify scientific gaps and strategic solutions.
• Assist in the development and delivery of core content and general medical information training.

Qualifications

• Bachelor’s degree in Nursing, PA, Pharmacy, PhD in Health Sciences, or MD/DO program. Advanced degree preferred.
• 2+ years of experience in the pharmaceutical industry or 4+ years of experience in health care related field preferred.
• Substantial understanding of relevant therapeutic area(s) required, with a basic understanding of how medical information content and communications supports AbbVie business needs.
• Drug Information residency preferred.
• Must be self-motivated, highly organized, detail-oriented and able to multitask with delivering high quality work.
• Mastery of use of computer systems, database, and software applications, including Microsoft Office, Excel, PowerPoint and knowledge of medical information’s inquiry repository, such as Veeva Vault and Salesforce preferred.
• Ability to coordinate and lead multidisciplinary and cross-functional meetings. Must possess excellent interpersonal, communication, and leadership skills.
• Understanding of the legal and regulatory environment of pharmaceutical industry desired.
• Possesses strong teamwork attributes and cultural sensitivity.
• Must possess excellent oral and written English communication skills. Medical writing skills highly desired.
• Experience in providing innovative and unique solutions for delivery of medical information desired.
• Maintains expert understanding of product knowledge, labeling, and relevant data. Able to apply knowledge across multiple therapeutic areas.
• Solid clinical understanding of disease states and the implications of treatment. Strong knowledge of clinical trial methodology, statistical concepts, and independent evaluation and interpretation of complex literature.