Role Summary
Manager, Field Engagement Veeva Events — Location: Cambridge, MA; Morristown, NJ.
Responsibilities
- Business support for all event-related Veeva requirements. Includes Topic management, Speaker Profiles, and Budgets
- Provide technical support of the Global Events and Congresses module for events – knowledge of the key integration points and dependencies, including HR data/field rosters, transparency, Fair Market Value, Global Rational Forms, contracting, etc.
- Provide events process support and knowledge of the integration between E&C and iCare Events
- Development of key metric reporting for non-promotional events
- Identification of process improvements
- Play a key role in requirements gathering, UAT, and implementation of system enhancements
- Provide annual support of the onboarding speaker bureau process in collaboration with the brand teams – budgets, topics, speaker profiles
- Assist in supporting the Field Engagement Manager's responsibilities as required
- In addition, this position has administrative responsibilities for the existing and future promotional and non-promotional programs system:
- Create reports & dashboards
- Management of Smartsheet tools
- Monitoring and Compliance inquiries
- Ensure accurate and timely Transparency reporting
Qualifications
- Bachelor’s Degree required
- 5+ years of experience working with cross-functional teams
- Administrative support experience with Veeva Events
- Pharma Events experience required – preferably promotional and non-promotional
- Strong interpersonal skills; customer-service oriented
- Keen knowledge of PhRMA guidelines and related regulations
- Excellent verbal and written communication at all levels of the organization
- Excellent proficiency in Microsoft Office Excel, PowerPoint, Word, and Smartsheets
- Ability to influence, collaborate, and deliver solutions in a highly complex, matrix environment
- Strong analytical capabilities and familiarity with investigating complex data sets
- Flexible, able to adapt to changing business priorities
- Ability to multitask and deliver results within timelines
- Must be able to work well independently as well as part of a broader team
- Strong sense of urgency, personal commitment, and ownership over work
- Project management or experience leading small teams
Skills
- Cross-functional collaboration
- Veeva Events administration
- Data analysis and reporting
- Process improvement
- UAT and system enhancements
- Smartsheet proficiency
Education
Additional Requirements
- Travel requirements not specified in the source