Manager, Crisis Management & Business Continuity
AbbVie
August 18, 2026
Remote friendly (North Chicago, IL)
United States
$109,500 - $208,500 USD yearly
Corporate Functions
Manager, Crisis Management & Business Continuity is responsible for supporting the development, implementation, and maintenance of Enterprise-wide Crisis Management and Business Continuity programs to strengthen organizational resilience and enable effective preparedness, response, and recovery from disruptive events.
Responsibilities
- Support development, implementation, maintenance, and continuous improvement of crisis management and business continuity strategies, standards, procedures, and governance frameworks.
- Lead and maintain business continuity and crisis management planning for assigned regional/functional areas, including documentation and subject matter expertise.
- Coordinate crisis response and continuity activities, incident escalation, and recovery with key stakeholders.
- Identify key dependencies, critical processes, and resilience requirements to strengthen enterprise preparedness.
- Monitor evolving internal/external risks, regulatory expectations, and industry practices using AI tools to identify trends and support program relevance/compliance.
- Partner with business leaders and cross-functional stakeholders to assess operational risk, continuity needs, and recovery priorities.
- Support executive-level communication and reporting (status updates, action plans, risk summaries, lessons learned).
- Design and lead tabletop exercises, simulations, training sessions, and awareness programs; drive corrective actions and continuous improvement.
- Provide recommendations to leadership on crisis readiness, business continuity maturity, and operational resilience.
Qualifications
- Bachelor’s degree in business, risk management, emergency management, operations, communications, or related field, or comparable experience.
- Minimum 7 years’ experience in crisis management, business continuity, emergency preparedness, operational resilience, or risk management.
- Experience leading cross-functional initiatives in a complex, matrixed organization.
- Strong analytical, problem-solving, planning, and organizational skills.
- Excellent written and verbal communication.
- Demonstrated ability to manage multiple priorities under pressure.
- Experience developing plans, conducting exercises, and supporting response/continuity operations.
- Experience leveraging AI tools for research, analysis, reporting, planning, or decision-making.
- Familiarity with regulated, global, or highly complex business environments (preferred).
Benefits (if applicable)
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
Responsibilities
- Support development, implementation, maintenance, and continuous improvement of crisis management and business continuity strategies, standards, procedures, and governance frameworks.
- Lead and maintain business continuity and crisis management planning for assigned regional/functional areas, including documentation and subject matter expertise.
- Coordinate crisis response and continuity activities, incident escalation, and recovery with key stakeholders.
- Identify key dependencies, critical processes, and resilience requirements to strengthen enterprise preparedness.
- Monitor evolving internal/external risks, regulatory expectations, and industry practices using AI tools to identify trends and support program relevance/compliance.
- Partner with business leaders and cross-functional stakeholders to assess operational risk, continuity needs, and recovery priorities.
- Support executive-level communication and reporting (status updates, action plans, risk summaries, lessons learned).
- Design and lead tabletop exercises, simulations, training sessions, and awareness programs; drive corrective actions and continuous improvement.
- Provide recommendations to leadership on crisis readiness, business continuity maturity, and operational resilience.
Qualifications
- Bachelor’s degree in business, risk management, emergency management, operations, communications, or related field, or comparable experience.
- Minimum 7 years’ experience in crisis management, business continuity, emergency preparedness, operational resilience, or risk management.
- Experience leading cross-functional initiatives in a complex, matrixed organization.
- Strong analytical, problem-solving, planning, and organizational skills.
- Excellent written and verbal communication.
- Demonstrated ability to manage multiple priorities under pressure.
- Experience developing plans, conducting exercises, and supporting response/continuity operations.
- Experience leveraging AI tools for research, analysis, reporting, planning, or decision-making.
- Familiarity with regulated, global, or highly complex business environments (preferred).
Benefits (if applicable)
- Paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.