Long-Term Care Sales Specialist - Tampa, FL

Role Summary

Responsible for driving sales, developing business, and addressing customer needs within an assigned long-term care (LTC) territory. Manages relationships with prescribers, pharmacists, facility decision-makers, and other members of the LTC care team to ensure appropriate patients are identified, started, and maintained on therapy.

Responsibilities

• Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
• Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs.
• Identify and address customer questions, concerns, and objections with advanced selling skills.
• Develop deep knowledge of customers, practices, and local/regional market trends; apply this insight to business planning.
• Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget.
• Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions.
• Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs.
• Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.
• Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects.
• Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.

Skills

• In-depth knowledge of neuroscience, LTC market dynamics, payer systems (Part A, Part D), specialty distribution, and applicable LTC regulations.
• Ability to position Acadia as a valued partner in the LTC community, earning recognition as a subject-matter expert.
• Proficiency in Microsoft Office and virtual engagement platforms (e.g., Zoom, WebEx).

Education

• Bachelor’s degree required; life sciences preferred.

Qualifications

• Sales Specialist: Minimum 1-2 years of sales experience in pharmaceutical/healthcare; neuroscience preferred.
• Senior Specialist: Minimum 5 years of healthcare sales (2+ in complex/account-based selling).
• Executive Specialist: Minimum 12 years of healthcare sales (3+ in complex/account-based selling).
• Advanced selling and negotiation skills, with the ability to influence diverse HCP audiences.
• Proven leadership, mentorship, and role-model capabilities at a regional level.
• Strong business acumen, organization, and self-motivation with a business ownership mentality.
• Must reside within the territory (or within 30 miles of its border) and, if required, within reasonable proximity to a major airport.
• Must meet vaccination and facility access requirements for customer visits and event participation.

Additional Requirements

• Physical requirements: Regular standing, walking, sitting, and use of hands for handling or operating equipment. May include reaching, climbing, balance, stooping, kneeling, crouching; ability to communicate visually, verbally, and auditorily in a standard office environment and while working remotely. May occasionally lift and/or move up to 20 pounds. Travel independently overnight and/or work after hours as required by travel schedule or business needs.
• Travel: Up to 80% of the time, including overnight stays and occasional after-hours work.