Lead Phlebotomist

Role Summary

Lead Phlebotomist responsible for donor screening, plasmapheresis procedure readiness, machine setup and maintenance, and ensuring compliance with regulatory standards to support safe, high-quality plasma collection. Cross-trained to support center operations. Location: Lansing, MI.

Responsibilities

• Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
• Responds to and assists with handling donor reactions in accordance with guidelines.
• Monitors donor and equipment to ensure health of donors and quality of product.
• Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions.
• Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment.
• Disconnects and disposes of all contaminated disposable equipment.
• Ensures proper cleaning of equipment and work area between donors.
• Maintains accurate and thorough documentation of production records.
• Ensures donor confidentiality.
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Learns and maintains thorough familiarity and compliance with applicable regulations and internal procedures (FDA SOPs, OSHA, CLIA, cGMP).
• Reports all unsafe situations or conditions to area lead, supervisor or manager.

Qualifications

• Education: High School diploma or GED. Obtains required state licensures or certifications where applicable.
• Experience: Typically requires 2 years of related experience.

Additional Requirements

• Occupational Demands: Work is performed in a plasma center with exposure to biological fluids and infectious organisms. Standing 6–8 hours per day; occasional bending/twisting; light lifting up to 50 lbs; use of PPE; color/vision requirements; ability to follow instructions and communicate effectively.