Lead Phlebotomist

Role Summary

Lead Phlebotomist responsible for coordinating donor plasmapheresis activities, operating automated plasmapheresis equipment, and ensuring donor safety and product quality. Maintains regulatory compliance, accurate production records, and donor confidentiality, while building rapport with donors to support long-term donation. Location: Myrtle Beach, SC, USA.

Responsibilities

• Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
• Responds to and assists with handling donor reactions in accordance with guidelines.
• Monitors donor and equipment to ensure health of donors and quality of product.
• Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions.
• Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment.
• Disconnects and disposes of all contaminated disposable equipment.
• Ensures proper cleaning of equipment and work area between donors.
• Maintains accurate and thorough documentation of production records.
• Ensures donor confidentiality.
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Learns and maintains thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Reports all unsafe situations or conditions to area lead, supervisor or manager.

Qualifications

• Required: High School diploma or GED. Obtains required state licensures or certifications where applicable.
• Experience: Typically requires 2 years of related experience.
• Cross-trained and able to work in other areas to ensure efficient center operations.
• Regulatory knowledge: Familiarity with state and federal regulations, FDA-approved SOPs, OSHA, CLIA, and cGMP.

Education

• High School diploma or GED. Obtains required state licensures or certifications where applicable.

Skills

• Customer service and donor relations.
• Regulatory compliance and documentation.
• Operation and basic maintenance of automated plasmapheresis equipment.
• Attention to detail and accurate record-keeping.
• Safety-focused with ability to respond to donor reactions.

Additional Requirements

• Occupational Demands: Work is performed in a plasma center with exposure to biological fluids and potential exposure to infectious organisms; exposure to electrical equipment. Personal protective equipment required. Standing for 6–8 hours per day; bending and twisting for 1–2 hours per day; frequent hand movements; ability to grasp and manipulate objects; may walk up to 6–8 hours per day. Light lifting of 15 lbs with a maximum of 50 lbs. Vision and hearing requirements; ability to follow instructions and communicate with diverse groups.