Role Summary
Lead Donor Center Technician at Grifols. Responsible for pre-donation screening, donor assessment, plasmapheresis machine setup and monitoring, donor care, and maintaining accurate donor records. Ensures donor confidentiality and effective communication with Medical Staff; maintains compliance with FDA, OSHA, CLIA, cGMP and internal SOPs. Location: Athens, GA.
Responsibilities
- Conducts pre-donation medical screening in accordance with established guidelines.
- Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
- Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.
- Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.
- Provides appropriate feedback to ineligible donor candidates.
- Ensures all donor screening information is complete and accurate prior to donation.
- Ensures donor confidentiality.
- Effectively communicates donor medical information to Medical Staff.
- Establishes and maintains donor files in an organized and efficient manner.
- Maintains accurate and thorough documentation of necessary records.
- Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties.
- Disposes of all contaminated disposable equipment.
- Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
- Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.
- Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. FDA-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
- Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
Qualifications
- Required: High School diploma or GED; obtains required state licensures or certifications where applicable.
- Required: Typically requires 2 years of related experience.
- Required: Ability to follow applicable regulations and internal procedures (FDA SOPs, OSHA, CLIA, cGMP).
Education
- High School diploma or GED. Obtains required state licensures or certifications where applicable.
Additional Requirements
- Cross trained and works in other areas to ensure efficient center operations.
- Occupational Demands: Work in a plasma center with exposure to biological fluids and potential exposure to infectious organisms; exposure to electrical office and laboratory equipment; exposure to extreme cold; PPE required; flexibility to sit or stand for long periods; bending, twisting; frequent hand and finger movements; lifting up to 50 lbs; hearing and vision requirements; ability to follow instructions and adapt to changing demands.