Kidney Territory Account Manager (Minneapolis, MN - East)

Role Summary

The Kidney Territory Account Manager (KTAM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs), developing a strategic business plan, communicating thorough disease and product knowledge to HCPs and centers of care. This role must understand market dynamics in rare, complex disease states, demonstrate excellent judgment, and be motivated by the desire to improve patients' lives. The KTAM will report into a Regional Field Leader (RFL) and is responsible for leading engagement with nephrologists and serving as an account manager for specialty kidney clinics.

Responsibilities

• Establishes meaningful and professional relationships with nephrologists and related HCPs; serves as a territory account manager for specialty kidney clinics
• Develops and maintains expertise on the disease and the product’s clinical attributes as well as patient unmet needs, to educates healthcare professionals on product use in appropriate patients
• Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers
• Responsible for individual performance at the territory level and contribute to area and national team performance
• Demonstrates passion for improving patient care delivery, and strong customer orientation and insights
• Ensures appropriate and targeted resource allocation to meet customer needs with a focus on compliance
• Stays current on the Nephrology environment; knowledge of disease, key accounts, reimbursement, and barriers to optimal care
• Responsible for managing tactical business plan, including promotional activities for customers; budget and travel expenses
• Works collaboratively across functional areas to achieve common goals and address challenges
• Attends and participates in meetings, and takes on projects and other duties, as requested by management
• Exercises sound judgment and adheres to relevant regulatory and compliance guidelines and company policies

Qualifications

• Bachelor's degree
• Typically requires 5 years of field sales experience in the pharmaceutical industry and experience in kidney/renal disease, rare disease, or other similar biotech/specialty markets
• Product launch experience highly desired

Education

• Bachelor's degree

Additional Requirements

• Must live and work within the territory; depending on the territory’s geography and work requirements may also be required to live within a reasonable distance to a major airport
• Valid driver’s license and in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs
• 10-30% of overnight travel may be required depending on territory