Key Account Manager (Sales Representative) Gastro

Role Summary

Key Account Manager Gastroenterology in Israel. You will be responsible for maximizing utilization and patient outcomes of the Takeda offering in designated territories/accounts, driving account stakeholder relationships, and achieving business objectives within the allocated budget.

Responsibilities

• Understand the account situation, challenges and needs
• Formulate comprehensive, robust, and insight-driven key account plans
• Deliver on agreed objectives and tactics within the key accounts in order to drive Takeda performance
• Ensure account plans, objectives and KPIs are transparent to the whole account team and senior leaders (captured in SMILE CRM)
• Manage the account plan execution according to agreed timelines and budget
• Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities, and trends to key internal stakeholders
• Support and collaborate with In-Field Market Access territory partner to gain product access to local formularies and/or protocols within own accounts
• In coordination with the supply chain, ensure Takeda product(s) is/are available at the account level
• Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies
• Act as an ambassador of the Takeda brand, its vision, and values

Stakeholder Engagement

• Develop long-term relationships between Takeda and key strategic accounts and their stakeholders
• Identify key external stakeholders and develop a deep understanding of their needs, collaborating on initiatives and co-creating mutually beneficial solutions that will add value to them and the patients
• Drive the implementation of the innovative offerings with key stakeholders and help differentiate Takeda from its competitors
• Support and advise Healthcare professionals on the correct use of the Takeda product and services portfolio
• Cross-Functional Team Leadership
• Proactively coordinate collaboration with medical and market access (and other internal stakeholders) to ensure alignment in objectives and activities with accounts and external stakeholders
• Monitor the account plan progress and hold collaborators and self, accountable as agreed
• Lead the core account team meetings and present account plans and progress at relevant local meetings with the management
• Identify and address any collaboration misalignments

Operational Excellence

• Prioritize and manage accounts within the assigned territory by assessing appropriate business opportunities through contacts with key decision-makers and important local stakeholders
• Systematically analyze the success of plans (e.g. sales, market developments, competitors) and propose mitigating actions as needed
• Use learnings to further improve planning and execution
• Make changes as needed based on new business opportunities and changes in the marketplace to achieve financial objectives

Qualifications

• Minimum of a B.Sc. degree
• Minimum of 3 years of industry experience with at least 1 year within a hospital and/or specialty care environment
• Experience in managing customer relationships across the full spectrum of customer types in the healthcare industry
• Account management experience is desirable
• Therapy and Product area knowledge
• Healthcare environment knowledge

Skills

• You bring a strategic approach balancing long-term vision with short-term goals
• You have a collaborative spirit, establishing productive relationships across the organization to achieve shared goals
• You have a strong drive for results and accountability for delivering on commitments
• You engage others and communicate with impact to gain support for ideas and actions
• You are customer and patient-centric and focus on delivering quality service or product to meet unmet needs

Education

• Minimum B.Sc. degree

Locations

ISR - Israel Remote

Work Details

• Worker Type: Employee
• Worker Sub-Type: Regular
• Time Type: Full time