Key Account Manager - Minneapolis, MN
Ocular Therapeutix, Inc.
11 days ago
On-site
Minneapolis, MN
Sales
Position Summary
The Key Account Manager (KAM) promotes approved products and helps define the company as a leader in ophthalmology by developing and maintaining long-term relationships with ophthalmic surgeons and relevant personnel at physician practices/clinics and ambulatory surgery center accounts. Executes clinical training and supports accounts with reimbursement to drive product adoption and uptake. Facilitates patient and provider access and helps accounts understand and manage local payer reimbursement policies.
Principal Duties and Responsibilities
- Achieve territory sales via quarterly/annual marketing strategies, branded sales messages, in-surgery training, quarterly rebates (if applicable), and follow-up with medical educational programs; support accounts with reimbursement and market access, including quarterly CMS drug reimbursable schedule.
- Develop product/disease state knowledge; educate healthcare professionals on clinical evidence, efficacy, and safety to support on-label prescribing.
- Conduct in-surgery training sessions.
- Maintain in-depth market/demographic/market-access knowledge for assigned territory.
- Assist providers with reimbursement issues (primarily Medicare Part B, Medicare Advantage, Commercial Managed Care; also Medicaid, VA, TRICARE, Specialty Pharmacies/PBMs, ACOs/IDNs).
- Set up and execute speaker programs; manage promotional budget.
- Attend local/regional meetings as needed.
- Comply with laws/regulations and privacy/data guidelines; follow Sample Administration Agreements and PDMA Guidelines.
- Drive within assigned territory (valid driver’s license) and travel for work (overnights/weekends).
Qualifications
- Bachelor’s degree.
- 3–5+ years selling in pharmaceutical/medical field with experience in: ophthalmology and/or injectable biologics (highly preferred), buy & bill, and/or surgical products.
- Proficiency in reimbursement-related matters; willingness to handle at the account level.
Preferred
- Total account calls focused on hospitals/ASCs and office sites.
- Provider site reimbursement interactions (practice management/billing/revenue cycle).
- Reimbursement support hub, specialty pharmacy, practice management, and launch experience.
Knowledge/Skills/Abilities
- Top performer; strong ophthalmology market understanding and surgeon relationships.
- Reimbursement technical knowledge (J codes, CPT codes, billing, appeals); buy-and-bill knowledge.
- Private payer Medicare/Medicaid reimbursement structure/process knowledge.
- Teamwork with high emotional intelligence; self-motivated with strong organization/planning and attention to detail.
Key Performance Competencies
- Self-motivated, interpersonal savvy, customer focus, business acumen/planning/organization, driving for results.
Salary Range: $165,000–$172,000 USD
The Key Account Manager (KAM) promotes approved products and helps define the company as a leader in ophthalmology by developing and maintaining long-term relationships with ophthalmic surgeons and relevant personnel at physician practices/clinics and ambulatory surgery center accounts. Executes clinical training and supports accounts with reimbursement to drive product adoption and uptake. Facilitates patient and provider access and helps accounts understand and manage local payer reimbursement policies.
Principal Duties and Responsibilities
- Achieve territory sales via quarterly/annual marketing strategies, branded sales messages, in-surgery training, quarterly rebates (if applicable), and follow-up with medical educational programs; support accounts with reimbursement and market access, including quarterly CMS drug reimbursable schedule.
- Develop product/disease state knowledge; educate healthcare professionals on clinical evidence, efficacy, and safety to support on-label prescribing.
- Conduct in-surgery training sessions.
- Maintain in-depth market/demographic/market-access knowledge for assigned territory.
- Assist providers with reimbursement issues (primarily Medicare Part B, Medicare Advantage, Commercial Managed Care; also Medicaid, VA, TRICARE, Specialty Pharmacies/PBMs, ACOs/IDNs).
- Set up and execute speaker programs; manage promotional budget.
- Attend local/regional meetings as needed.
- Comply with laws/regulations and privacy/data guidelines; follow Sample Administration Agreements and PDMA Guidelines.
- Drive within assigned territory (valid driver’s license) and travel for work (overnights/weekends).
Qualifications
- Bachelor’s degree.
- 3–5+ years selling in pharmaceutical/medical field with experience in: ophthalmology and/or injectable biologics (highly preferred), buy & bill, and/or surgical products.
- Proficiency in reimbursement-related matters; willingness to handle at the account level.
Preferred
- Total account calls focused on hospitals/ASCs and office sites.
- Provider site reimbursement interactions (practice management/billing/revenue cycle).
- Reimbursement support hub, specialty pharmacy, practice management, and launch experience.
Knowledge/Skills/Abilities
- Top performer; strong ophthalmology market understanding and surgeon relationships.
- Reimbursement technical knowledge (J codes, CPT codes, billing, appeals); buy-and-bill knowledge.
- Private payer Medicare/Medicaid reimbursement structure/process knowledge.
- Teamwork with high emotional intelligence; self-motivated with strong organization/planning and attention to detail.
Key Performance Competencies
- Self-motivated, interpersonal savvy, customer focus, business acumen/planning/organization, driving for results.
Salary Range: $165,000–$172,000 USD