Key Account Manager-Harrisburg PA-Dry Eye

Role Summary

The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area. The position requires a highly motivated self-starter who can multitask in a dynamic ophthalmic market, with travel around 70%.

Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus on the development of new customers while converting existing customer base
• Entrepreneurial mindset to analyze, develop and grow territory business
• Drive demand through organic pull-thru and deploying reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Travel in the field approximately 75-80%, including overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with state and federal legislation and regulatory requirements
• Manage expenses thoughtfully, responsibly, and ethically
• Resourceful thinker who uses available resources to win and prosper
• Act as liaison for customers with continual follow-up
• Submit all required reports, including monthly expense reports, on time

Qualifications

• Bachelor’s degree in a related field
• 1–4 years of pharmaceutical or medical device sales experience (ophthalmic experience beneficial)
• Ability to build and foster longstanding relationships with customers
• Ability to absorb product and practice information quickly and offer resonant solutions
• Experience executing strategic and targeted business plans around priorities and goals
• Proficient with MS Office (Word, Excel, PowerPoint)
• Clinical understanding in ophthalmology preferred
• Knowledge of payer landscape (Commercial, Medicare Part D, dual eligibility)
• Understanding how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Independent judgment and initiative
• Superior communication and written skills
• Ability to multitask and adjust priorities as needed
• Strong problem-solving and analytical skills
• Ability to become proficient with CRM system
• Willingness to travel 70% weekly within defined territory with overnights required