Role Summary
The Key Account Manager (KAM) is responsible for the promotion of products and achievement of assigned goals, within legal and regulatory guidelines, to customers and accounts within a geographic territory. The KAM role also involves targeted educational and promotional efforts leading to the identification and development of new customers and accounts within the territory and increased therapy/ product adoption for appropriate patients. This will entail presenting information on products and services associated with the products to physicians, health care professionals, pharmacy directors and staff, buyers, professional groups, and others involved in the decision-making process in the clinical environment as well as at conferences and other similar events.
Responsibilities
- Drive regional sales performance through effective account management.
- Exceed sales targets by leveraging data to strategically prioritize activities and allocate resources.
- Develop strong relationships with HCPs by understanding each customer's needs, goals and prescribing habits and competitive product standing.
- Effectively sell a portfolio of products and balance priorities and responsibilities so that territory goals are exceeded for all products promoted.
- Manage sales efforts within assigned promotional and operational budgets.
- Utilize and leverage all available sales data to prioritize activities and resources and achieve territory objectives.
- Consistently target, develop, maintain and sell to existing customers and accounts, including accessing difficult to see customers on a regular basis.
- Routinely identify and develop new business opportunities within assigned territory.
- When applicable to products reimbursed through a buy and bill model, use good judgement in establishing and negotiating contracts for customers within a framework of company pricing strategy and parameters.
- Support the development of Key Opinion Leaders from targeted accounts.
- Identify and attend industry events, including society conferences.
- Participate in regional and national sales meetings.
- Complete call reporting and samples records, maintain accounts records and submit timely and thorough account and territory reports.
- Comply with all deadlines including territory information requests, project assignments and other requests by various departments.
- Share important learnings and information, such as best practices, opportunities and competitive threats with sales management and peers.
- Maintain a high degree of competence in the areas of product knowledge, disease state knowledge, and industry knowledge impacted by Amneal's products.
- Successfully complete all required training.
- Responsible for maintaining a high degree of honesty, integrity, diplomacy and ethical behavior.
Additional Responsibilities
- Ability to access customer accounts is critical to performing the essential functions of this job. As such, employees in this position may be required to complete all requirements to establish certain credentials, which may include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
Qualifications
- Education: Bachelors Degree (BA/BS) preferably in a scientific/medical or business discipline - Required
- Experience: 8 years or more in the pharmaceutical, medical device, and/or biotech industries; 3 years or more in institutional, specialty or orphan sales experience
- Skills: Two consecutive years of documented sales success in the top 20% of the nation and verifiable performance review ratings of Exceeds Expectations or Outstanding in the last two years; Demonstrated ability to sell in a competitive marketplace; Strong clinical sales acumen
- Specialized Knowledge: Hospital pharmacy sales experience ideal; Product focus on biologics, expensive therapies, or injectables