Key Account Manager - Bone Health - Wisconsin/Iowa

Role Summary

Key Account Manager – Bone Health serving Wisconsin and Iowa. Primary responsibility is to assess and diagnose the current business environment in assigned accounts in relation to Amgen products and plan/execute actions for success. Role requires developing strong relationships with customers to support sales performance and brand strategies at multiple touch points within complex partner organizations.

Responsibilities

• Key account strategic lead: develops and executes innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner.
• Amgen Bone Health contracting point.
• Leads contract delivery, business reviews and performance tracking.
• Coordinates with GPOs and large Rheumatology Networks.
• Serves as lead for post-fracture care initiatives.
• Monitors Amgen business performance across portfolio.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Partners closely with Market Access Team Account Executives in shared accounts.
• Identifies and resolves contracting/membership/channel issues.
• Provides field insight and recommendations to Pricing, Brand, and GPO teams.
• Shapes the environment, including exploration of Alternate Sites of Care, Injection Sites and value-based partnerships.

Qualifications

• Basic Qualifications: Doctorate degree & 2 years of sales experience and/or related account management experience; OR Master’s degree & 4 years of sales experience and/or related account management experience; OR Bachelor’s degree & 6 years of sales experience and/or related account management experience
• Preferred Qualifications: 3+ years of account management and/or public payor experience; resides in the geography with established relationships; Advanced degree (e.g., MPH, MBA, PharmD) plus 7+ years of healthcare sales/marketing experience; clinic/hospital/ access environment experience; district management/reimbursement/managed care experience; strong understanding of marketplace trends; knowledge of payor systems, billing, coding, reimbursement; CMS knowledge; ability to resolve payor issues with sales force; understanding of buy and bill; strategic thinking and cross-functional leadership
• Additional qualifications: leadership ability, stakeholder relationship development, resource identification, clinic economics analysis, data interpretation, reimbursement navigation, LCD familiarity, P&T process knowledge, interpersonal skills, ability to manage multiple priorities, solution-oriented mindset, initiative and teamwork, broad computer skills

Skills

• Strategic account management
• Contracting and reimbursement navigation
• Cross-functional collaboration
• Market access and payor relations
• Data analysis and business insight
• Communication and influencing

Education

• Doctorate, Master’s, or Bachelor’s degree with relevant experience as specified in Basic Qualifications

Additional Requirements

• Experience in public payor / agency activities and LCD processes
• Understanding of hospital committees, P&T processes, DRGs, and reimbursement
• Strong interpersonal, presentation, and written/verbal communication skills
• Ability to work in fast-paced environment with multiple priorities