Key Account Manager - Bone Health - Milwaukee, WI

Role Summary

Key Account Manager – Bone Health, Milwaukee, WI. Territory covers the entire state of Wisconsin and Iowa. The role reports to the Key Account Director and focuses on assessing and diagnosing the business environment in assigned accounts, planning and executing actions to support Amgen products, and developing strong relationships to support sales performance and brand strategies at multiple touch points within complex partner organizations.

Responsibilities

• Key account strategic lead: develops and executes innovative market strategies to reach difficult-to-access health care providers and accounts in a compliant manner.
• Amgen Bone Health contracting point.
• Leads contract delivery, business reviews and performance tracking.
• Coordinates with GPOs and large Rheumatology Networks.
• Serves as lead for post-fracture care initiatives.
• Monitors Amgen business performance across portfolio.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Partners closely with Market Access Team Account Executives in shared accounts.
• Identifies and resolves contracting/membership/channel issues.
• Provides field insight and recommendations to Pricing, Brand, and GPO teams.
• Shapes the environment, including exploration of Alternate Sites of Care, Injection Sites and value-based partnerships.

Qualifications

• Basic Qualifications: Doctorate degree with 2 years of sales or related account management experience; or Master‚Äôs degree with 4 years; or Bachelor‚Äôs degree with 6 years.
• Preferred Qualifications:
  • 3+ years of account management and/or public payor experience
  • Resides in the geography with established relationships with key accounts/customers
  • Advanced degree (e.g., MPH, MBA, PharmD) with 7+ years of healthcare sales/marketing or related experience
  • Clinic, hospital, access environment, applicable competitors, specialty experience
  • District Management / Reimbursement / managed care experience
  • Understanding of marketplace trends, payor systems, billing, coding and reimbursement processes
  • Knowledge of CMS policies and processes
  • Ability to work with sales force to resolve payor related issues
  • Understanding of buy and bill process
  • Strategic thinking with ability to develop, execute and monitor business plans
  • Ability to engage, influence, and lead cross-functional teams

Skills

• Leadership with influence and the ability to lead without authority
• Stakeholder identification and relationship cultivation with key decision makers
• Resource identification and alignment to achieve account objectives
• Financial analysis and interpretation of clinic economics
• Data analysis from varying sources and deriving insights
• Navigating clinic reimbursement and payor processes
• Public payor / agency activities understanding, including LCD
• Hospital committee structures (P&T, DRG) and reimbursement processes
• Excellent interpersonal, networking, negotiation, presentation, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Solution-oriented mindset and initiative
• Proficiency with a broad range of computer tools

Education

• As listed in Basic Qualifications above (degree requirements).

Additional Requirements

• Willingness to travel as required by the territory and role.