Key Account Manager

POSITION: Key Account Manager (KAM) — hospital-based or integrated sites of care-based role launching and selling innovative products in assigned institutional accounts (including IDNs and alternate infusion sites) across the Hoboken, NJ territory.

PRIMARY RESPONSIBILITIES:
- Increase product access and sales by navigating institutional formulary approvals and educating customers on appropriate product use.
- Secure placement on account protocols and ensure products are in EMR systems.
- Develop relationships with local infusion sites, LTACHs, and home infusion companies.
- Create territory/account plans to grow utilization, formulary access, and expand the customer base.
- Align solutions, messaging, and stakeholders to maximize account performance.
- Build relationships with opinion leaders, hospitals (physicians, medical staff, pharmacies).
- Plan and implement hospital-oriented education forums.
- Partner with hospital treatment committees to include products on disease-state protocols.
- Support continuity of care by aligning discharge protocols/orders and reimbursement resources.
- Collaborate with Sales, Medical Affairs, National Accounts, Marketing, and Sales Administration.

QUALIFICATIONS & REQUIREMENTS:
- Proven hospital-environment sales track record in the assigned territory/accounts; recent acute care or integrated sites of care experience.
- Ability to create alternate sites of care; understanding of buy-and-bill.
- Successful new product/solution launch experience in hospital/account settings.
- Bachelor’s degree required.
- 7+ years related pharmaceutical sales/marketing/training experience; 3+ years in an account selling role (hospital/account ecosystem).
- Valid driver’s license, clean driving record; travel as needed.
- Preferred: Buy/Bill and Home Infusion experience; hospital experience in Acute Care, Infectious Disease, and/or Hemodialysis.