IT Project Manager
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Role Summary
The IT Project Manager is responsible for managing the planning, execution, and delivery of information technology projects. The Project Manager will participate in projects from preconception to finish, monitor scope, risks and report project status to project stakeholders and management. Works with the development teams to convert requirements into development tasks. Manages the project roadmap working with managers and business users. Helps the organization to determine projects, priority, and resource availability. The IT Project Manager will be familiar with a variety of business processes and practices and understand the overall business and goals of the business.
Responsibilities
- Project Planning & Execution – Define project scope, objectives, and deliverables aligned with business goals. Develop detailed project plans, timelines, and resource allocations.
- Stakeholder Management – Engage with business leaders, IT teams, vendors, and other stakeholders to ensure alignment on project goals and expectations.
- Risk & Issue Management – Identify, assess, and mitigate project risks. Proactively address roadblocks to keep projects on track.
- Budget & Resource Management – Manage project budgets, ensure cost efficiency, and allocate resources effectively.
- Technical Coordination – Work closely with developers, architects, and infrastructure teams to ensure technical feasibility and best practices.
- Reporting & Communication – Provide regular updates on project status, key metrics, and risks to leadership and stakeholders.
- Change Management & Adoption – Support the transition of IT solutions into production and facilitate user adoption through training and support.
Qualifications
- Education And Experience – Requires a Bachelor’s degree in business or computer-related discipline and 5+ years’ experience working on information technology projects or equivalent. Must have a strong understanding of information technology concepts, business practices and processes, excellent communication and leadership skills. Must be able to manage multiple projects of various sizes concurrently and clearly communicate technical and business concepts. Experience in Agile project development; Scrum and Kanban are preferred. ServiceNow experience is a bonus.
- Knowledge, Skills, And Abilities – Demonstrated management and leadership skills; Excellent written and oral communication skills; Expertise in multiple project management methodologies; Knowledge of software development lifecycle and best practices; Ability to understand and manage emotions of themselves, teammates and stakeholders; Critical thinking and analysis skills; Ability to plan, organize and multi-task; Ability to work independently and with a global team; Ability to work evenings and weekends if needed.
Skills
- Project management methodologies (Agile, Waterfall, Hybrid)
- Stakeholder management and cross-functional collaboration
- Budgeting and resource allocation
- Risk management and issue resolution
- Communication and presentation of status and metrics
- Change management and training
Education
- Bachelor’s degree in business or computer-related discipline