Role Summary
Based in New Haven, Connecticut, the HypoPara Clinical Specialist will understand and identify a customer’s needs and support pull-through activities aligned with the customer strategy. The role focuses on supporting the launch of Yorvipath and establishing Ascendis Pharma as a valued partner to healthcare professionals and patients. The specialist will develop deep product and disease-state knowledge to engage in compliant clinical dialogue and educate on approved indications and product safety profiles to support on-label prescribing.
Responsibilities
- Develop superior product and disease state knowledge to engage in appropriate clinical dialogue with healthcare professionals; educate on approved indications and product efficacy/safety profiles to support on-label prescribing for appropriate patients.
- Use product knowledge to engage in customized discussions and in-person interactions based on customer needs in a compliant and ethical manner.
- Drive outstanding sales performance that ensures sales forecasts are met or exceeded.
- Effectively use assigned budgets to drive therapeutic and territory expectations.
- Maintain current understanding of local market, practice structures, business models, and key influencers; routinely share such information with relevant Ascendis stakeholders.
- Work with appropriate customers and accounts to understand practice structure, business model, key influencers, network structure, customer needs and identify business opportunities.
- Can effectively and routinely use a variety of analytical tools to understand and evaluate the business to best determine how to accomplish sales objectives and apply appropriate resources in an effective and ethical manner.
- Work with leaders to develop a business plan that ensures achievement of all goals and delivery on all sales objectives. Also work to understand formulary approvals and other opportunities and how they fit into the effective implementation of the business plan.
- Collaborate with internal stakeholders to deliver appropriate resources and pull-through within the territory.
- Demonstrate administrative excellence to ensure competent management of work hours, sales call data, customer objectives responses, sample and expense reporting and other administrative items.
Qualifications
- Bachelor’s degree required; advanced degree preferred.
- 5+ years of previous sales experience in a specialty sales environment, preferably rare disease and injectable experience, adult endocrinology disease state experience preferred.
- Ability to work in ambiguous, changing environment, start-up experience preferred.
- Experience working with complex distribution system and HUB services to ensure smooth customer experience.
- Proven history of strong performance and demonstrated current strong performance.
- Experience in a new product launch environment preferred.
- Demonstrated experience working with patient services in a distribution HUB and specialty pharmacies.
- Must be a self-starter with excellent decision-making, judgment, and ethics.
- Proven ability to collaborate with peers and across functions.
- Experience working in a specialty drug (rare/orphan disease) environment to ensure customers’ and patients’ needs are addressed in a compliant way.
- Demonstrated ability to develop a successful business plan based on customer and patient needs.
- Ability to analyze data/metrics to assess progress against objectives as well as diagnose performance issues and identify new opportunities.
- Experience establishing new customer relationships and communicating technical information in a highly adaptable, ethical, and effective manner.
- Ability to meet all credentialing requirements at all times, as updates or repeat screens may be necessary depending on territory, health system/customer demand, and company policy.
Skills
- Strong communication skills to educate healthcare professionals and convey technical information clearly.
- Data analysis and metrics interpretation to evaluate progress and identify opportunities.
- Ability to collaborate with peers and across functions.
- Ethical, compliant, and patient-centered engagement with customers and patients.
- Strategic thinking and business planning capabilities.
- Proficiency with analytical tools and resource optimization.
- Time management and administrative discipline.
Education
- Bachelor’s degree required; advanced degree preferred.
Additional Requirements
- Overnight travel required.
- Must meet all credentialing requirements at all times, as updates or repeat screens may be necessary depending on territory, health system/customer demand, and company policy.
- Valid driver’s license and safe driving record.