Hospitality Coordinator

Role Summary

Provide administrative & operations support to the Hospitality department including, but not limited to: customer service, coordinating departmental tasks, assist in the planning and execution of company events, providing reports and spreadsheets and assisting with commuter transportation programs.

Responsibilities

• Provide general administrative and day-to-day operations to the Hospitality department.
• Handle administrative needs of the Hospitality team as requested.
• Assist with the planning and organizing of company events.
• Coordinating with catering staff to ensure that all details of catering event are handled.
• Produces and edits moderately complex to complex correspondence, documents and reports using Word, PowerPoint, Excel.
• Prepares mailings and distributions.
• Participates in the safety emergency evacuation team program.
• Complies with all company health & safety policies and procedures.
• Maintain the Hospitality Intranet pages and update guideline and work instruction procedures.
• Assist with planning and executing of transportation for corporate events.
• Supports with transportation compliance of reporting, data and service levels.
• Aids in the maintaining of the electric vehicle charging program.
• Supports the campus commuter shuttle program.
• Oversee the breakroom operation which includes a snack program.
• Ensuring that all hospitality activities are completed within a timely manner and meet expectations.
• Other duties as assigned

Qualifications

• Education: High school diploma or GED with 4 years of related experience; or AS/AA degree with 4 years of related experience; or BS/BA degree in a related discipline; or equivalent combination of education and experience.
• Knowledge, Skills And Abilities: Strong computer skills including well-developed knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Internet research capabilities. Ability to multi-task, organize and prioritize time-sensitive tasks and display independent project management skills. Ability to use sound judgment and initiative in resolving problems and making recommendations. Enthusiastic about providing the best possible customer service with a high level of organizational skills. Detail-oriented. Demonstrates tact, diplomacy, respect, and confidentiality; professional interactions; builds business relationships based on mutual respect. Proactive with the ability to work independently and in a team with minimal supervision. Flexibility to handle shifting priorities. Initiative to problem-solve and implement process improvements. Understanding of departmental procedures and ability to act as an information source on departmental operations and policies. Up-to-date knowledge of desktop systems and software and ability to apply them to improve department effectiveness.

Skills

• Microsoft Outlook, Word, Excel, PowerPoint proficiency
• Strong organizational and multitasking abilities
• Customer service orientation
• Effective communication and confidentiality
• Independent and team-based work capability
• Problem-solving and initiative

Education

• High school diploma or GED with 4 years of related experience; or AS/AA degree with 4 years of related experience; or BS/BA degree in a related discipline; or equivalent combination of education and experience.

Additional Requirements

• Travel: Travel is not required.