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HIV Customer Representative - South Florida

Merck
August 27, 2026
Full-time
Remote
Worldwide
Sales
Role: Field-based HIV Customer Representative responsible for engaging healthcare professionals within Southeast Florida, including Miami Dade and Broward counties, to support the company's HIV product portfolio. Objectives include understanding customer needs, executing tailored product discussions, and implementing customer strategies to improve health outcomes. Responsibilities encompass developing relationships with key stakeholders, leveraging resources and digital channels, and maintaining current knowledge of practice dynamics and payer environments. The role emphasizes collaboration with cross-functional teams (e.g., Virology, Managed Care) and compliance with regulatory standards. Requirements: Bachelor's degree with 2+ years sales experience or high school diploma with 6+ years relevant healthcare or sales experience; valid driver's license; willingness to travel (~25%). Preferred qualifications include HIV-specific or specialty pharma sales background, bilingual proficiency (Spanish/English), experience in complex healthcare settings, and established key opinion leader relationships. High-value details include focus on HIV/Virology, specialty pharmacy, account management in hospital and community settings, and engagement in multi-channel customer interactions. The position offers remote work with regional travel and reports to local management, with a salary range of $106,200-$167,200 plus incentives.