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HIV Customer Representative - South Florida

Merck
August 27, 2026
Full-time
Remote
Worldwide
Sales
Role: Field-based HIV Customer Representative responsible for engaging healthcare professionals in Southeast Florida, including Miami Dade and Broward counties, to support the company's HIV product portfolio. Objectives include understanding customer needs, executing tailored customer strategies, and promoting better health outcomes. Responsibilities encompass product communication, account management, developing customer-centric solutions, leveraging multichannel engagement, and maintaining compliance with regulations. The role emphasizes building and sustaining relationships, especially within complex healthcare environments and specialty pharmacy channels, with a focus on HIV therapeutics and market dynamics. Qualifications: Bachelor’s Degree with ≥2 years sales experience or high school diploma with ≥6 years relevant healthcare or sales experience; valid driver’s license; willingness to travel (~25%). Preferred skills include bilingual proficiency (Spanish/English), experience in infectious disease or HIV markets, and familiarity with specialty sales, payer landscapes, and complex healthcare settings such as hospitals and community clinics. High-value specifics involve HIV therapeutic areas, working in highly regulated environments, and utilizing technological tools for customer engagement. The position is remote with travel requirements, with a salary range of $106,200–$167,200, plus bonuses and benefits.