Hepatology Account Manager - San Francisco, CA
GSK
July 02, 2026
On-site
San Francisco, CA
Sales
Job Summary:
The Account Manager owns the B2B customer relationship in large, complex healthcare delivery networks. Serves as primary liaison with largest customers and engages C/D-level clinical and non-clinical stakeholders to understand needs and deliver a customized value proposition. Meets/exceeds sales performance objectives in an assigned territory by developing, implementing, and executing an integrated territory business plan, providing scientific/clinical information, and delivering clinical brand sales presentations to healthcare professionals using a customer engagement selling model. Ensures appropriate prescribing for indicated patients, servicing accounts, and alignment to the brand system.
Key Job Responsibilities:
- Build partnerships with IDNs, Academic Centers, and key decision-makers (e.g., CMO, Pharmacy Director, Infectious Disease, P&T).
- Achieve/exceed sales targets via integrated business plans for key accounts.
- Identify/engage key influencers; meet customer interaction expectations.
- Plan/organize activities to achieve call metrics and optimize coverage/frequency.
- Deliver clinical brand presentations to drive appropriate product utilization.
- Understand customer healthcare delivery systems and stakeholder roles/hierarchy.
- Develop product/competitor knowledge; track local/regional market trends.
- Analyze trends to set long/short-term goals and craft product launch plans.
- Collaborate with sales peers; share best practices.
- Provide marketing feedback; analyze territory performance; build territory plans with Regional Sales Director and brand team.
- Manage territory budget; complete administrative tasks.
- Participate in training; maintain compliance with policies and procedures.
Basic Qualifications:
- Bachelor’s degree in a relevant field.
- Valid driver’s license.
- Travel up to 50%.
- Account Manager 6: 5+ years biotech/pharmaceutical experience.
- Account Manager 7: 3+ years biotech/pharmaceutical experience.
Preferred Qualifications:
- Proven product launch success; hepatology experience preferred.
- Track record achieving sales targets; strong account selling in complex processes.
- Deep knowledge of Health Systems model (P&T, formulary, stakeholders).
- Experience calling on C/D-level at large IDNs; lateral leadership in matrixed org.
- Ability to work independently and in a team; data/trend analysis; adaptability.
- Passion for improving patient outcomes; regulatory/compliance adherence.
- Exceptional presentation/selling and business acumen.
- Fluency in Mandarin, Cantonese, Korean, Vietnamese, or Tagalog preferred.
Requirements:
- Travel up to 50% with potential overnight stays; lift/move up to 35 pounds.
The Account Manager owns the B2B customer relationship in large, complex healthcare delivery networks. Serves as primary liaison with largest customers and engages C/D-level clinical and non-clinical stakeholders to understand needs and deliver a customized value proposition. Meets/exceeds sales performance objectives in an assigned territory by developing, implementing, and executing an integrated territory business plan, providing scientific/clinical information, and delivering clinical brand sales presentations to healthcare professionals using a customer engagement selling model. Ensures appropriate prescribing for indicated patients, servicing accounts, and alignment to the brand system.
Key Job Responsibilities:
- Build partnerships with IDNs, Academic Centers, and key decision-makers (e.g., CMO, Pharmacy Director, Infectious Disease, P&T).
- Achieve/exceed sales targets via integrated business plans for key accounts.
- Identify/engage key influencers; meet customer interaction expectations.
- Plan/organize activities to achieve call metrics and optimize coverage/frequency.
- Deliver clinical brand presentations to drive appropriate product utilization.
- Understand customer healthcare delivery systems and stakeholder roles/hierarchy.
- Develop product/competitor knowledge; track local/regional market trends.
- Analyze trends to set long/short-term goals and craft product launch plans.
- Collaborate with sales peers; share best practices.
- Provide marketing feedback; analyze territory performance; build territory plans with Regional Sales Director and brand team.
- Manage territory budget; complete administrative tasks.
- Participate in training; maintain compliance with policies and procedures.
Basic Qualifications:
- Bachelor’s degree in a relevant field.
- Valid driver’s license.
- Travel up to 50%.
- Account Manager 6: 5+ years biotech/pharmaceutical experience.
- Account Manager 7: 3+ years biotech/pharmaceutical experience.
Preferred Qualifications:
- Proven product launch success; hepatology experience preferred.
- Track record achieving sales targets; strong account selling in complex processes.
- Deep knowledge of Health Systems model (P&T, formulary, stakeholders).
- Experience calling on C/D-level at large IDNs; lateral leadership in matrixed org.
- Ability to work independently and in a team; data/trend analysis; adaptability.
- Passion for improving patient outcomes; regulatory/compliance adherence.
- Exceptional presentation/selling and business acumen.
- Fluency in Mandarin, Cantonese, Korean, Vietnamese, or Tagalog preferred.
Requirements:
- Travel up to 50% with potential overnight stays; lift/move up to 35 pounds.