Hepatology Account Manager - San Diego, CA
GSK
Job Summary:
- Own B2B customer relationships in large, complex healthcare delivery networks; serve as primary liaison with largest customers.
- Engage C/D level clinical & non-clinical stakeholders to understand customer needs/priorities and deliver a customized value proposition.
- Meet/exceed sales objectives in an assigned territory via an integrated territory business plan.
- Provide scientific/clinical information in the disease state and deliver clinically brand sales presentations using a customer engagement selling model.
- Convince HCPs to prescribe within indication; service accounts and align with brand system.
Key Job Responsibilities:
- Build partnerships with IDNs, Academic Centers, and key decision-makers (e.g., CMOs, Pharmacy Directors, Infectious Disease Specialists, P&T Committee members).
- Develop and execute integrated business plans for key accounts to maximize sales.
- Identify/engage key influencers and meet customer interaction expectations.
- Plan/organize activities to achieve call metrics and optimize coverage/frequency.
- Deliver clinical brand presentations to physicians and other healthcare professionals.
- Understand customer healthcare delivery systems (physician hierarchy, pharmacy personnel, clinical nursing).
- Maintain product/competitor knowledge and track local/regional market trends.
- Analyze trends to set goals and craft product launch business plans.
- Provide feedback on marketing strategy and territory performance; develop territory plans with Regional Sales Director/brand team.
- Manage territory budget; complete administrative tasks; participate in training; maintain compliance.
Basic Qualifications:
- Bachelorโs degree in a relevant field.
- Valid driverโs license.
- Travel up to 50%.
- Hiring level by experience: Account Manager 6 (min 5 years biotech/pharma) or Account Manager 7 (min 3 years biotech/pharma).
Preferred Qualifications:
- Product launch sales success; hepatology experience.
- Track record achieving sales targets; account selling/complex sales management.
- Health Systems business model knowledge (P&T, formulary, etc.); calling on C/D level in IDNs.
- Lateral leadership in matrixed organization; independent/team effectiveness.
- Data/trend analysis for business plans; adaptability.
- Passion for patient outcomes; regulatory/compliance adherence.
- Exceptional presentation/selling skills; strong business acumen.
- Fluency in Mandarin, Cantonese, Korean, Vietnamese, or Tagalog (preferred).
Requirements:
- Travel up to 50% with potential overnight stays; lift/move up to 35 pounds.