Hepatology Account Manager - Sacramento, CA
GSK
Job Summary:
- Own B2B customer relationships in large/complex healthcare delivery networks (e.g., health systems, state CDC awardees, major health departments, FQHCs).
- Serve as primary liaison to top customers; engage C/D-level clinical and non-clinical stakeholders to understand needs and deliver a customized value proposition.
- Meet/exceed sales objectives in an assigned territory via an integrated territory business plan.
- Provide scientific/clinical information and deliver clinically brand sales presentations to physicians, APPs, medical staff, and clinic personnel using a customer engagement selling model.
- Optimize customer engagement with effective use of resources; participate in training while following policies.
Key Job Responsibilities:
- Build partnerships with IDNs, academic centers, and key decision-makers (e.g., Chief Medical Officers, Pharmacy Directors, infectious disease specialists, P&T committee members).
- Achieve/exceed sales targets through key account business planning.
- Identify and engage key influencers; meet interaction expectations for target customers.
- Plan/organize activities to achieve call metrics; optimize coverage/frequency.
- Deliver clinical brand presentations; drive appropriate product utilization.
- Understand customer delivery systems (physician hierarchy, pharmacy, nursing).
- Develop product/competitor knowledge; monitor local/regional trends.
- Analyze trends to define goals and build product launch plans.
- Provide marketing/sales effectiveness feedback; develop territory plans with Regional Sales Director/brand team.
- Manage territory budget; complete administrative tasks; maintain compliance.
Basic Qualifications:
- Bachelorโs degree in relevant field.
- Valid driverโs license.
- Travel up to 50%.
- Account Manager 6: 5+ years biotech/pharma experience. Account Manager 7: 3+ years biotech/pharma experience.
Preferred Qualifications:
- Product launch sales success; hepatology experience.
- Track record achieving targets; account selling in complex processes.
- Health systems business model knowledge; experience calling on C/D-level in IDNs.
- Lateral leadership in matrixed org; strong presentation/selling and business acumen.
- Data/trend analysis for business plans; adaptability.
- Fluency in Mandarin, Cantonese, Korean, Vietnamese, or Tagalog preferred.
Requirements:
- Travel up to 50% with potential overnight stays; lift/move up to 35 pounds.