Hepatology Account Manager - Philadelphia, PA
GSK
Job Summary:
- Own B2B customer relationships in large/complex healthcare delivery networks.
- Serve as primary liaison with largest customers; engage C/D level clinical and non-clinical stakeholders to understand needs and deliver a customized value proposition.
- Meet/exceed sales performance objectives via an integrated territory business plan covering key targets and accounts.
- Provide scientific/clinical information within the disease state and approved products.
- Deliver clinically brand sales presentations to physicians, APPs, medical staff, and clinic personnel using a customer engagement selling model.
- Optimize customer engagement using available resources; complete training while following industry/corporate policies.
- Drive appropriate prescribing for eligible patients and support accounts aligned to the brand system.
Key Job Responsibilities:
- Build partnerships with IDNs, academic centers, and decision-makers (e.g., CMO, Pharmacy Director, Infectious Disease specialists, P&T committee).
- Achieve/exceed sales targets through integrated business planning for key accounts.
- Identify/engage key influencers; meet interaction expectations.
- Plan/organize activities to meet call metrics and maximize coverage.
- Deliver clinical brand presentations to drive appropriate utilization.
- Understand customer healthcare delivery systems (physician hierarchy, key pharmacy, nursing staff).
- Develop product/competitor knowledge; track local/regional trends.
- Analyze trends to set short/long-term goals and craft product launch plans.
- Provide marketing/territory performance feedback; develop plans with Regional Sales Director/brand/support partners.
- Manage territory budget; complete administrative tasks; maintain compliance.
Basic Qualifications:
- Bachelorโs degree (relevant field).
- Valid driverโs license.
- Travel: up to 50%.
- Hiring level by experience: Account Manager 6 (min 5 years biotech/pharma) or Account Manager 7 (min 3 years biotech/pharma).
Preferred Qualifications:
- Success in product launch sales; hepatology experience.
- Track record achieving sales targets; account selling/comparably complex sales.
- Health systems business model and stakeholder/decision process knowledge (P&T, formulary, etc.).
- Experience calling on C/D level in IDNs; lateral leadership in matrixed organizations.
- Strong presentation/selling skills and business acumen; data/trend analysis for plans; flexibility.
- Fluency in Mandarin, Cantonese, Korean, Vietnamese, or Tagalog preferred.
Requirements:
- Travel up to 50% with possible overnight stays; lift/move up to 35 pounds.