Head of Technology - Patient Experience & Innovation

Key Responsibilities:
- Define and execute the technology strategy supporting patient services, advanced therapies, and business growth objectives.
- Lead digital transformation initiatives to improve patient access, engagement, and treatment experiences.
- Partner with senior leaders to identify innovation opportunities and deliver technology-enabled business value.
- Shape product vision, roadmaps, and investment priorities across a strategic technology portfolio.
- Drive adoption of AI, automation, analytics, and digital solutions at scale.
- Oversee delivery of products and platforms, ensuring quality, security, compliance, and business impact.
- Manage a complex portfolio of strategic investments, budgets, priorities, and value realization outcomes.
- Lead, mentor, and develop high-performing technology and product management teams globally.
- Build partnerships across business functions, technology teams, vendors, and external stakeholders.
- Establish governance, risk management, and operational excellence across patient-facing technology solutions.

Essential Requirements:
- Bachelor’s degree in IT, Computer Science, Business, Engineering, or related field.
- 10+ years leading technology strategy, product management, and digital transformation.
- Deep understanding of US healthcare, patient services, and patient engagement ecosystems.
- Proven success managing large-scale technology portfolios, budgets, and strategic investments.
- Experience leading global cross-functional teams and influencing senior executive stakeholders.
- Strong expertise in digital platforms, AI, automation, analytics, and product delivery methodologies.

Desirable Requirements:
- Experience in patient services, specialty pharmacy, market access, or related healthcare ecosystems.
- Advanced degree in Business Administration, IT, Engineering, or related field.