GS Fleet Regional Operations Associate

Role Summary

GS Fleet Regional Operations Associate based in Tampa, FL or New Brunswick, NJ. Responsible for coordinating day-to-day fleet operations, including vehicle acquisition, maintenance, fuel management, driver issue resolution, compliance, risk management, and stakeholder management. Acts as a liaison between leasing companies, fleet management companies, OEMs, and internal Johnson & Johnson functions. Excellent organizational and communication skills, attention to detail, knowledge of local fleet nuances, and ability to collaborate with internal and external stakeholders.

Responsibilities

• Coordinate daily fleet operational activities (e.g., vehicle delivery & return, maintenance, repairs) to ensure operational efficiency and a positive experience for fleet-eligible employees
• Serve as a liaison between LCs, FMCs, OEMs, other fleet vendors/suppliers, and internal Johnson & Johnson functions to facilitate fleet processes, maintain relationships, and resolve issues/conflicts
• Balance local business needs with Global Fleet strategy by collaborating with internal stakeholders to understand and satisfy requirements (e.g., fleet demand forecasting, ordering specific vehicle models/specifications)
• Support implementation of strategies and process improvements to drive cost-effective and efficient fleet operations in local markets
• Review suppliers‚Äô service delivery against KPIs and SLAs for quality and contractual adherence
• Analyze regional/market-level fleet data to identify cost-effective efficiency opportunities
• Resolve escalations from fleet-eligible employees (maintenance issues, pool car access, car replacement, etc.)
• Provide regular status updates on regional fleet activities, escalations, risks, and issues to the GS Fleet Operations Manager

Qualifications

• Required: Minimum of 4 years of experience in fleet operations, procurement, or related roles
• Required: Bachelor‚Äôs degree in business administration, logistics, supply chain management, or related field
• Required: Proven experience in fleet or similar program/portfolio management, including managing relationships with FMCs, OEMs, and other suppliers, with a track record of meeting/exceeding KPIs
• Required: Strong analytical, problem-solving, communication, project management, and decision-making skills
• Required: In-depth knowledge of fleet operations best practices and regional regulations

Skills

• Project management
• Stakeholder management
• Data analysis and KPI tracking
• Vendor and relationship management
• Communication and collaboration

Education

• Bachelor‚Äôs degree in business administration, logistics, supply chain management, or related field

Additional Requirements

• Travel and physical demands are not specified as essential to the role