GPO Account Representative
Teva Pharmaceuticals
Full-time
Remote friendly (Weston, FL)
United States
Sales
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Role Summary
The GPO Account Representative supports inside sales for ANDA’s Segment Partners, assisting Key Account Managers in achieving growth. This role involves cross-functional and external communication via phone and Teams, with a focus on driving AOP, program success, and market share within the GPO relationship. Using consultative selling and relationship-building, the GPO Account Representative will grow existing accounts and pursue new business opportunities.
Responsibilities
- New Business Development: Drive inbound/outbound sales with a focus on acquiring new customers.
- Account Management: Process orders, maintain records, and ensure customer satisfaction.
- Territory Oversight: Manage assigned segments, potentially overlapping with other teams.
- Sales Performance: Meet or exceed individual/team sales targets and KPIs.
- Consultative Selling: Deliver tailored solutions based on customer segment needs. Customer centric approach with demonstrated use of Voice of Customer (VOC) to understand customer/market needs, while ensuring company revenue targets attained.
- Leverage the Program Value: Analyze and act on customer program metrics to drive growth.
- Opportunity Identification: Spot growth opportunities within customer models. Stay informed on industry trends and competitive landscape and utilize to secure growth within your assigned group.
- Data Utilization: Leverage analytics tools to inform sales strategies.
- Compliance: Adhere to company policies and legal standards.
- E-commerce Advocacy: Promote and enhance digital sales channels.
- Team Collaboration: Support Key Account Managers in meeting productivity goals by strengthening and growing existing program partnerships.
- Project Execution: Deliver results on assigned campaigns with minimal supervision.
Qualifications
- High School Diploma required; bachelor’s degree preferred.
- Minimum of 3+ years of experience in the pharmaceutical industry.
- Minimum of 3+ years of experience in sales, account, and/or general management.
- Minimum of 3+ years of experience in and knowledge of various distribution and selling channels.
Skills
- Proficient in internal systems such as Salesforce (CMR), and Tableau.
- Strong oral and written communication skills.
- Problem solving and issue resolution capabilities.
- Understanding of pharmaceutical distribution in both the primary and secondary markets.
- Ability to adapt in a rapidly changing industry environment.
- Ability to negotiate, collaborate and influence skills, both internal and externally.
- Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint.
- Strong business acumen with a general understanding of financials, products/services, and market dynamics.
Education
- High School Diploma Required, bachelor’s degree preferred.
- Minimum of 3+ years of experience in the pharmaceutical industry.
- Minimum of 3+ years of experience in sales, account, and/or general management.
- Minimum of 3+ years of experience in and knowledge of various distribution and selling channels.
Additional Requirements
- Travel: Minimum travel as required by the organization.
- Physical Requirements: Sitting for extended periods of time at workstation or mobile equipment.
- Visual Acuity: Perform activities such as computer work, preparing and analyzing data, and extensive reading.
- Working Environment: May be required to wear PPE on site visits as needed.