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Role Summary
Acts as the general manager for a Plasma Collection Center and has overall responsibility for the center's operation. Works under general occasional guidance and general oversight of regional management. Manages the daily operations of the center, supervising operations, and quality control, and ensuring compliance with all applicable policies and regulations. Location: OH-Newark, USA.
Responsibilities
- Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.
- Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.
- Operates the center and manages employees and operations to the highest standard of ethics and integrity.
- Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.
- Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.
- Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to regional management team in advance of cyclical and seasonal or situational spikes.
- Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records.
- Provides strategic direction and planning.
Qualifications
- Required: Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.
- Required: Typically requires a minimum of 3 years of related experience in clinical or general business experience.
- Preferred: Supervisory experience.
- Preferred: Experience in a medical and/or cGMP regulated environment.
- Preferred: Experience with plasma or whole blood.
Education
- Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.