Gastroenterology Health & Science Sales Specialist - Portland, OR

Role Summary

The Gastroenterology Health & Science Sales Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role includes sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).

Responsibilities

1. Identify and implement efficient virtual/in-person engagement strategies by customer; develop and adapt business and territory call plans based on opportunities and insights.
2. Build rapport and relationships with customers in virtual and face-to-face settings; maintain clear call objectives and documentation; use digital tools effectively and adapt to new tools; leverage analytics for insights and action plans.
3. Deliver relevant, targeted messaging using approved materials to drive product demand; provide insights for development of new approved messaging and resources.
4. Educate providers on unbranded and branded product value propositions using disease-state information where applicable.
5. Coordinate with HCPs and office staff to plan engagements in multiple formats (virtual and in-person).
6. Strategically deploy Pfizer resources to support provider and patient needs; integrate guidance from management and cross-functional teams into pre-call planning; manage day-to-day work and collaborate with CF colleagues and Pfizer Connect team.
7. Support patient access by providing information to HCPs on reimbursement, PAP, hub programs, and co-pay resources.
8. Present terms of sale and respond to on-label questions; introduce customers to on-demand content access.
9. Collaborate with cross-functional teams to address inquiries using triage protocols and digital apps to connect with SMEs.
10. Use calendaring tools and insights to address customer priorities; relay customer survey insights to leadership to improve models.

Qualifications

• Must Have: Bachelor‚Äôs Degree OR associate‚Äôs degree with 6+ years of experience; OR high school diploma with 8+ years of relevant experience.
• Minimum 3 years of prior pharmaceutical/biotech or medical marketing/promotional/sales experience with leadership across peers; experience in a specialized market with third-party reimbursement and service centers.
• History of marketing, promotional or sales success; strong territory management, communications, teamwork, leadership, and accountability.
• Must live within 50 miles of the territory border.
• Valid US driver‚Äôs license and driving record in compliance with company standards; any DUI/DWI or similar impairment within the past 7 years will disqualify.

Nice-to-Haves

• 3‚Äì5 years of specialty marketing/promotional/sales experience.
• Strong knowledge of disease states, therapeutic areas, and products.
• Deep knowledge of customers and markets (prescribers/HCPs/institutions/organizations).
• Strategic account marketing, promotional, sales and management skills; strong relationship-building capabilities.
• Demonstrated ability to assess account needs and drive performance; strong business acumen, problem solving, strategic thinking, data analysis, and project management.
• Ability to engage and influence customers throughout marketing and sales processes; excellent communication and leadership skills.
• Ability to learn quickly and adapt to new ways of working; comfortable in a matrix environment and leveraging multiple resources.
• Experience working with thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations (preferred).
• Strong organizational and analytical skills; ability to analyze sales data and adapt to technology tools.
• Change agility and exceptional time management and planning skills.

Additional Requirements

• Non-standard Work Schedule, Travel or Environment: Ability to travel to all accounts/office locations within territory; overnight stays may be required based on territory size and business needs.